Olivia Fici
@oliviafici
I lead residential portfolio operations, leasing strategy, and occupancy growth across Greater Rochester communities.
United StatesWhat I'm looking for
I'm currently overseeing a 257-unit, multi-building residential portfolio for Buckingham Properties, the largest in Monroe County. I use weekly leasing activity, vacancy trends, and market data to shape action plans that support occupancy and revenue growth.
I've absorbed a 60% increase in portfolio scope—96 additional units—without reducing service quality or operational performance. I coordinate vendors, maintenance operations, capital improvement needs, lease administration, and Fair Housing compliance across assigned communities.
Previously at Eagle Rock Management, I supported daily property operations, leasing, staff coordination, resident relations, budget tracking, and operational reporting. I also conducted market studies and competitive analysis to inform pricing and leasing strategy.
Across more than 10 years in Rochester-area residential property management, I've built experience in leasing, accounts payable, financial record-keeping, vendor coordination, and tenant service. I bring independent decision-making and a focus on maintaining performance standards across high-volume portfolios.
Experience
Work history, roles, and key accomplishments
Leasing Consultant
Buckingham Properties
Nov 2024 - Present (1 year 10 months)
Oversee a 257-unit multi-building residential portfolio, consistently meeting occupancy and performance goals. Analyze leasing activity and market data to drive occupancy and revenue growth.
Assistant Property Manager
Eagle Rock Management
Jan 2022 - Dec 2024 (2 years 11 months)
Supported daily property operations including leasing, staff coordination, and resident relations. Conducted market studies and assisted with budget tracking and operational reporting.
Residential Leasing Agent
Buckingham Properties
Feb 2017 - Apr 2021 (4 years 2 months)
Marketed available units, conducted tours, and secured leases across multiple residential buildings. Advised tenants on lease policies and maintained high standards of service and compliance.
Accounts Payable Specialist
Buckingham Properties
Mar 2015 - Oct 2017 (2 years 7 months)
Managed financial accounts with accurate record-keeping, invoice processing, and ledger maintenance. Assisted with tax document preparation and compliance for state projects.
Education
Degrees, certifications, and relevant coursework
Monroe Community College
Liberal Arts and Sciences, Liberal Arts and Sciences
Studied Liberal Arts and Sciences at Monroe Community College.
Property Management Certification
Fair Housing Certification, Property Management
Earned a Fair Housing Certification and Property Management Certification.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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