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@oladotundavid
Results-driven Senior Application Support Specialist and Data Engineer.
I am a results-driven Senior Application Support Specialist and Data Engineer with over 5 years of experience in managing software applications, troubleshooting, and enhancing system performance. My expertise lies in leveraging advanced programming, data architecture, and cloud solutions to deliver innovative, secure, and automated IT solutions. I have a proven ability to lead cross-functional teams, implement process automation, and optimize enterprise applications for business success.
Throughout my career, I have successfully designed and implemented application monitoring tools, achieving significant improvements in system uptime and operational efficiency. I spearheaded the Near Real-Time Project at Access Bank Ghana, enhancing user experience and system performance. My commitment to best practices in monitoring, IT service management, and data governance has been instrumental in my roles, ensuring compliance and optimal performance across various IT systems.
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Work history, roles, and key accomplishments
Covenant Hotel Ltd
Oct 2023 - Present (2 years 1 month)
Provide technical support and guidance for IT systems and infrastructure, analyze IT needs, conduct system audits, train staff, and collaborate with vendors for technology solutions.
Access Bank Ghana
Jan 2020 - Oct 2023 (3 years 9 months)
Led application monitoring tool implementation, managed system upgrades, developed architecture diagrams, and advocated for CI/CD pipelines, enhancing operational efficiency and user experience.
Fasyl Ghana
Sep 2018 - Dec 2019 (1 year 3 months)
Deployed ACH solutions, resolved incident tickets, conducted training sessions, and optimized financial application systems for clients.
Degrees, certifications, and relevant coursework
Postgraduate Certificate, Management Information Systems
2017 - 2018
Completed a Postgraduate Certificate in Management Information Systems, focusing on the integration of technology and management practices to enhance organizational performance.
Bachelor of Science, Information Technology
2008 - 2012
Earned a Bachelor of Science in Information Technology, covering essential topics in software development, database management, and IT infrastructure.
High School Diploma
2003 - 2007
Completed High School Diploma with a focus on foundational education, preparing for higher education and professional development.
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