OOOlabode Odetunde
@olabodeodetunde
Analytical economics graduate with strong community management skills.
NigeriaWhat I'm looking for
I am a graduate of Economics with a strong analytical approach to problem-solving. My experience spans various roles in community management and customer service, where I have consistently demonstrated my ability to lead teams and enhance user experiences. I thrive in challenging environments and am dedicated to continuous improvement.
During my tenure at Dacoco GmbH, I maintained comprehensive community records and ensured prompt user support, which significantly improved end-user satisfaction. As a Community Manager at Irregulars CNFT, I led a committee that successfully designed and implemented NFT drops, showcasing my ability to innovate and drive projects forward.
My previous roles have equipped me with essential skills in training, recruitment, and communication strategies. I believe in fostering a collaborative team environment and am passionate about leveraging my skills to contribute positively to any organization.
Experience
Work history, roles, and key accomplishments
Community Manager
Irregulars CNFT
Aug 2022 - Present (2 years 11 months)
Ensured end-users received prompt attention during shifts and prepared timely shift reports with feedback to enhance user experiences. Managed the posting and communication of major announcements within the community.
Community Support
Dacoco GmbH (Alien Worlds)
Jul 2021 - Sep 2023 (2 years 2 months)
Maintained accurate and complete books of accounts and community records, ensuring all information was available upon request. Dedicated at least 36 hours per week to services, promptly attending to end-users during shifts and preparing timely shift reports with feedback for team improvement.
Field Operations and Relations Manager
Renager
Feb 2020 - Nov 2022 (2 years 9 months)
Ensured team members developed the necessary skills for effective job performance and supported continuous process improvements. Trained new employees within the department and interviewed potential candidates for employment.
Lead Customer Service Representative
Modet Ventures
May 2016 - Nov 2022 (6 years 6 months)
Ensured team members developed the right skill sets for effective job performance and managed complaints, providing quick first-line solutions for accounts and other services. Recruited and trained new customer service agents and other company employees.
Lead Customer Service Representative
Plain Pyramids Investment Limited
Jun 2018 - Jul 2021 (3 years 1 month)
Ensured team members developed the right skill sets for effective job performance and managed complaints, providing quick first-line solutions for accounts and other services. Recruited and trained new customer service agents and other company employees.
Education
Degrees, certifications, and relevant coursework
University of Ibadan
B.Sc. Economics, Economics
Obtained a Bachelor of Science degree in Economics. Developed strong analytical and problem-solving skills through coursework.
Oritamefa Baptist Model School
Secondary School Leaving Certificate, General Studies
Completed secondary education and obtained the Secondary School Leaving Certificate. Gained foundational knowledge across various subjects.
Richmab International School
Primary School Certificate, General Studies
Completed primary education. Developed fundamental literacy and numeracy skills.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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