At Nexa Healthcare, I oversaw client-facing communication across a large account portfolio, helping medical personnel and clients engage seamlessly.
I analyzed service usage trends and account telemetry to proactively resolve technical friction and improve service delivery efficiency.
At Pueblos Sangrientos, I streamlined administrative operations by organizing and deploying digital pre-production documentation systems. I also oversaw resource planning, project timelines, and technical communications to meet production milestones.
At Founderz, I produced educational video content about cybersecurity and AI in collaboration with Microsoft and partner platforms. I translated dense technical and software concepts into clear visual guides for end-users.
