Okezie Collins
@okeziecollins
AI Prompt Engineer and automation specialist crafting high-performance prompts that scale efficiency for virtual assistance and customer support.
NigeriaWhat I'm looking for
I’m a professional AI prompt specialist working at the intersection of linguistics, logic, and technology. I help teams unlock the hidden potential of models like GPT-4 and Claude by crafting prompts that function like high-performance code, removing the friction between a great idea and perfect execution.
In freelance work as an “AI Prompt Tester,” I design, test, and optimize high-performance prompts with prompt refinement, structured prompting, output evaluation, and content interpretation across multiple use cases. Previously, as a “Customer Support Team Lead,” I used internal AI chatbot systems to resolve 80+ customer queries daily with a 75% first-contact resolution rate, and I also built reusable prompt assets to improve testing, revision, and deployment workflows.
Experience
Work history, roles, and key accomplishments
Highly versatile and creative hybrid media professional with expertise in content creation, social media management, and digital storytelling. Proven ability to work across multiple platforms, including video, photography, writing, and graphics. Strong understanding of audience engagement and brand development.
Brand promotion
Detail-oriented and innovative AI Prompt Analyst with experience designing, testing, and optimizing high-performance prompts for AI systems across multiple use cases. Skilled in prompt refinement, structured prompting, output evaluation, and content interpretation using GPT-4, Claude, and Gemini. Strong understanding of prompt consistency, quality control, and iterative improvement workflows, with
Designed, tested, and optimized high-performance prompts for AI systems across multiple use cases. Evaluated prompt outputs using GPT-4, Claude, and Gemini and performed iterative prompt refinement and quality control.
Managed high-stakes customer crisis situations, utilizing exceptional communication and conflict resolution skills to restore client trust under tight deadlines. Set and achieved ambitious quarterly sales and revenue targets, contributing directly to regional profitability and business growth objectives. Collaborated with the Quality Assurance team to refine internal procedures, improving customer
Provided comprehensive day-to-day administrative support to supervisors and project teams, ensuring smooth organizational operations. Managed all incoming and outgoing correspondence, data entry, and record-keeping with accuracy and confidentiality. Monitored project progress and updated tracking systems, enabling timely reporting and decision-making. Coordinated scheduling and meeting logistics f
Supported project coordination by tracking tasks, deadlines, and deliverables across multiple concurrent initiatives. Scheduled meetings, prepared agendas, and documented action points to ensure alignment and accountability within the team. Conducted research and compiled analytical reports to support strategic program planning and decision-making. Communicated effectively with internal team membe
Education
Degrees, certifications, and relevant coursework
University of Nigeria, Nsukka
Bachelor of Science, Biotechnology
2019 - 2023
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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