At Premiumreal Technology (Withremit), I provided first-level support for a live remittance application, helping users resolve mobile, identity verification, and transaction issues. I documented reported problems and coordinated with backend, mobile, and operations teams through resolution.
I also built and maintained Android features and contributed to ASP.NET Core and C# backend services supporting account, transaction, and identity workflows.
Previously, at Carbon Finance Bank, I diagnosed application issues, coordinated fixes with the development team, and documented resolutions. At XpressPayment, Riby Finance, and Globacom, I supported mobile applications and helped turn user-reported problems into technical fixes.
