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Odianosen FavourOF
Open to opportunities

Odianosen Favour

@odianosenfavour

Remote customer service and data entry specialist delivering accurate support and efficient inquiry resolution.

Zimbabwe
Message

What I'm looking for

I’m seeking a remote Customer Service Agent position where I can provide excellent customer service, resolve customer inquiries efficiently, and contribute to a positive customer experience through accurate data entry and timely follow-up.

I’m a remote customer service and data entry specialist who’s detail-oriented and customer-focused. I help resolve customer inquiries efficiently while keeping information accurate and well organized.

At Brighter Future Academy, I maintained accurate student records, attendance sheets, and academic performance data. I performed regular data entry of grades and classroom information using Microsoft Excel and Word, and I communicated professionally with parents, students, and staff.

At PrimeCore Business Services, I handled data entry tasks like inputting customer details, invoices, and service records. I responded to customers via email and chat, updated and maintained spreadsheets in Microsoft Excel, and supported administrative operations to ensure smooth data flow across departments.

I bring strong record keeping, communication skills, and attention to detail, including handling confidential information with discretion. I’m also working toward a Data Analysis certificate (in view) alongside my BSc in Human Nutrition and Dietetics.

Experience

Work history, roles, and key accomplishments

PS

Data Entry & Customer Service

PrimeCore Business Services

Jan 2025 - Apr 2026 (1 year 3 months)

Performed data entry for customer details, invoices, and service records, and responded to customer inquiries via email and chat with accurate information and support. Updated and maintained Excel spreadsheets, assisted with tracking customer requests, and supported administrative operations to keep information flowing smoothly across departments.

BA

Teacher & Admin Support

Brighter Future Academy

Jan 2023 - Nov 2024 (1 year 10 months)

Maintained accurate student records, attendance sheets, and performance data, regularly entering grades and classroom information using Microsoft Excel and Word. Communicated professionally with parents, students, and staff, and prepared administrative reports while handling confidential information discreetly.

Education

Degrees, certifications, and relevant coursework

Ambrose Alli University logoAU

Ambrose Alli University

Bachelor of Science (BSc), Human Nutrition and Dietetics

2018 - 2024

Completed a Bachelor of Science degree in Human Nutrition and Dietetics at Ambrose Alli University from 2018 to 2024.

Tech stack

Software and tools used professionally

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