Nyasha Misheck

I’m a professional and detail-oriented administrative professional with over 3years of experience across hospitality, healthcare, and legal South Africa environments. I’m skilled in client relations, front deskoperations, and high-volume communication handling, and I’m trusted for delivering exceptional service in fast-paced settings. I consistently maintain confidentiality and ensure smooth day-to-day operations while handling sensitive, time-sensitive information.

As an Intake Paralegal at Southworth PC (Jan 2026–Present), I handle high volumes of inbound and outbound client communication and conduct intake screenings to gather detailed client information. I manage and update client records using Clio and MyCase, keeping client data accurate and confidential. I schedule consultations, coordinate with legal teams, and follow up with leads to maintain engagement through complete intake workflows.

Previously, I worked as a Remote Skills Receptionist / Medical Receptionist at ParkMedical Clinic (Aug 2024–Jan 2026), conducting thorough and comprehensive client intake interviews to gather essential case details and managed patient bookings, calls, and front deskoperations. Before that, I delivered welcoming guest experiences as a Premier Hotel Durban Receptionist (2022–Jul 2024), handling check-ins, bookings, invoicing, and daily administrative tasks while coordinating with housekeeping and maintenance teams. Earlier, as a Huntswood CX Durban Customer service advisor (2017–2020), I managed 50+ daily customer interactions, resolved billing and technical queries efficiently, and documented workflows using CRM tools including Zendesk.