At Punchwork Law, I conduct client intake interviews related to workplace justice and EEOC matters. I gather and document employment, medical, and incident information, then prepare case summaries for attorney review.
I maintain confidential client records, coordinate follow-ups and appointments, and support attorneys with administrative and case management tasks.
At Future Teams / JO Collective, I managed day-to-day administrative operations for remote teams and conducted business research to support strategic decision-making. I also maintained reports and workflows and contributed process improvements.
Across my administrative roles in legal, healthcare, and beauty settings, I’ve handled appointment scheduling, client records, and front-desk operations. I’ve also used Zoho CRM to maintain client records and manage follow-up communications.
