Open to opportunities

Nyanchama User

@nyanchamauser

Message

I optimize mobile network performance through RF testing, analysis, and structured reporting.

Kenya

Message

What I'm looking for

I'm looking for opportunities in telecommunications, RF engineering, network operations, or technical support where I can apply network testing, troubleshooting, structured reporting, and continuous hands-on learning.

At Nashcom Solutions Limited, I review network coverage and performance data, conduct Single Site Verification, and test LTE and 5G networks across L700, L1800, and L2100 bands. I analyze RF parameters including RSRP, RSRQ, SINR, and EARFCN, verify antenna configurations, identify coverage gaps, and produce structured reports that support network optimization and site acceptance.

My background also includes troubleshooting connectivity, billing, routers, and modems at Billmart Technologies, teaching coding fundamentals as a Microsoft TEALS Volunteer, and supporting broadcast equipment maintenance at Kenya Broadcasting Corporation. I bring practical telecommunications knowledge, careful documentation, and clear communication across technical and non-technical audiences.

Experience

Work history, roles, and key accomplishments

Current

RF Field Engineer

Current

Nashcom Solutions Limited

Feb 2026 - Present (6 months)

Independently reviewed network coverage and performance data, identifying inconsistencies against expected standards. Performed Single Site Verification and analyzed RF parameters to support optimization activities.

RF Engineering Network Testing LTE RSRQ SINR Troubleshooting Documentation

Customer Support Representative

Billmart Technologies

Apr 2025 - Sep 2025 (5 months)

Reviewed customer-reported issues on connectivity, service, and billing, identifying inconsistencies to determine accurate resolutions. Maintained accurate records and ensured compliance with company policies and SLAs.

Customer Support Troubleshooting Documentation Salesforce Jira

TEALS Volunteer

Microsoft

Jan 2024 - Nov 2024 (10 months)

Reviewed students' code and projects, identifying errors and explaining reasoning clearly. Demonstrated coding techniques using beginner-friendly tools like Scratch and HTML.

Teaching Programming Scratch HTML Problem Solving

Technical Engineer - Attachment

Kenya Broadcasting Corporation

Jan 2023 - Mar 2023 (2 months)

Supported preventive maintenance of broadcasting equipment and assisted in installing and configuring studio broadcast equipment. Monitored broadcast signal integrity to optimize operational efficiency.

Preventive Maintenance

Education

Degrees, certifications, and relevant coursework

Machakos University

Bachelor of Science, Telecommunications and Information Technology

2019 - 2023

Pursued a Bachelor of Science in Telecommunications and Information Technology, gaining foundational knowledge in telecommunications systems and information technology.