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Nwenendah Dokubo

@nwenendahdokubo

Message

I build reliable data workflows, SQL analysis, and Power BI reporting for operational decisions.

Portugal

Message

What I'm looking for

I'm looking to build reliable analytics, reporting, and data workflows that help technical and non-technical teams make better operational decisions.

At Nigeria Customs Service, I built API-integrated data workflows supporting national digital transformation and maintained 20+ Power BI dashboards for revenue, operations, and efficiency tracking.

I write and optimize SQL across SQL Server, PostgreSQL, and MySQL, reconcile transaction data, and apply anomaly detection, descriptive statistics, and hypothesis testing to improve data quality and identify risk indicators.

At Accenture Portugal, I forecast workforce demand and capacity, create Power BI dashboards and Excel forecasting models, and automate recurring reporting with Power Automate and Power Apps. I’m completing an MSc in Statistics and Information Management at NOVA IMS, with a thesis applying clustering methods to cryptocurrency market data.

Experience

Work history, roles, and key accomplishments

Current

Workforce Analyst

Current

Accenture Portugal

Mar 2026 - Present (6 months)

Forecast workforce demand and capacity, analyzing trends and anomalies to support operational and staffing decisions. Design interactive Power BI dashboards and build advanced Excel models for forecasting and variance analysis.

SQL Power BI Excel SharePoint Power Automate PowerApps Forecasting Data Analysis

Data Analyst

Nigeria Customs Service

Sep 2023 - Sep 2025 (2 years)

Built data workflows integrating multiple government systems through APIs, supporting national digital transformation initiatives. Wrote and optimized SQL queries, stored procedures, and transactions for data extraction, transformation, and validation.

SQL SQL Server PostgreSQL MySQL Power BI API Integration Data Modeling Data Quality Anomaly Detection Descriptive Statistics Hypothesis Testing

Technical Support Officer

Nigeria Customs Service

Sep 2021 - Aug 2023 (1 year 11 months)

Executed SQL queries to validate data integrity and investigate reporting incidents within enterprise applications. Collaborated with cross-functional teams to analyze support data and implement process improvements.

SQL Data Validation Data Analysis Cross Functional Collaboration

Technical Program Manager

NextPayDay

Sep 2019 - Oct 2020 (1 year 1 month)

Coordinated internal resources and third-party developers on software project delivery, including a Loan Management software rollout. Tracked customer satisfaction metrics (CSAT, NPS) and managed the IT/customer support function including ticket prioritization and SLA compliance.

Project Management CSAT NPS IT Support SLA Ticket Management

Education

Degrees, certifications, and relevant coursework

NOVA University Lisbon (NOVA IMS)

MSc, Statistics and Information Management

2025 -

MSc in Statistics and Information Management (Data Analytics) in progress, expected to complete in July 2027. Coursework concluded; currently writing a thesis on clustering methods for cryptocurrency market data.