Open to opportunities

Michael User

@ntwaristeven

Message

Full-Stack Software & IT Systems Engineer with proven digital solutions expertise.

Poland

Message

What I'm looking for

I seek a dynamic role in a collaborative environment where I can leverage my technical skills and contribute to innovative projects.

I am a Full-Stack Software & IT Systems Engineer with a strong background in developing end-to-end digital solutions across web, mobile, and backend systems. My experience includes leading the development of a booking mobile app for Hotappa, which is utilized by hotels and apartments to streamline property registration. Additionally, I have designed and deployed a custom POS and inventory management system tailored for various businesses, showcasing my ability to blend hands-on software engineering with systems-level thinking.

Throughout my career, I have managed IT infrastructure and integrations, ensuring security and efficiency for client properties. My role as an IT Support Officer at Grace Room Ministries involved building an Event Management System and redesigning the ministry's website, which significantly improved digital operations. I am passionate about delivering scalable, secure, and impactful tech solutions that meet the needs of diverse organizations.

Experience

Work history, roles, and key accomplishments

Current

IT Manager

Current

Hotappa Ltd

May 2024 - Present (1 year 3 months)

Lead developer and system architect of Hotappa's booking mobile app, used by hotels and apartments to register properties. Designed and deployed a custom POS and inventory management system tailored for coffee shops, supermarkets, and restaurants.

Next.js PostgreSQL MongoDB Git GitHub Vercel

Current

IT Support Officer

Current

Grace Room Ministries

Oct 2023 - Present (1 year 10 months)

Built and deployed an Event Management System used at major conferences including BK Arena events. Launched the ministry's redesigned website and managed digital transformation for international branches.

HTML5 CSS3 JavaScript PHP MySQL WordPress Data Security System Administration

Sales Manager

Yokora Sports Rwanda Ltd

May 2020 - Present (5 years 3 months)

Led revenue growth through customer-focused strategies and inventory data analysis. Implemented promotions and managed vendor relationships to ensure stock reliability.

Sales Strategy Inventory Management Data Analysis Customer Relationship Management Vendor Management

IT Manager

Beno Cars Technology

Oct 2017 - Present (7 years 10 months)

Installed, configured, and maintained GPS tracking systems for vehicles. Provided system access to regulatory agencies like RURA and Traffic Police.

Technical Support

Chief Information Officer

Sons of Korah Business Group Ltd

Dec 2016 - Present (8 years 8 months)

Managed strategic IT projects to align technology with business operations. Led a team of IT specialists and delivered projects on time and under budget.

IT Project Management Strategic Planning Team Leadership Budget Management System Implementation

Education

Degrees, certifications, and relevant coursework

University of Kigali

Bachelor's Degree, IT

2016 - 2019

Obtained a Bachelor's Degree in IT, focusing on various aspects of information technology. This program provided a strong foundation in IT systems and software development.

Cathedral of Praise School of Ministry

Diploma, Theology

2016 - 2017

Completed a Diploma in Theology, gaining knowledge in religious studies and spiritual principles. This program enhanced understanding of theological concepts.