Neambi Thompson

Designed and built a financial literacy platform, creating web content, blog articles, and course material on complex topics like debt and digital privacy. Wrote emotionally sensitive content using trust-first tone strategies and developed lead magnet funnels and onboarding flows using Kajabi, Google Forms, and Calendly. Applied accessibility and inclusive language principles, utilizing Midjourney

Built a paid chat-based support platform offering emotionally aware, non-therapeutic communication. Designed content flows and onboarding with a focus on emotional safety, boundaries, and user privacy, writing all platform content, policies, and support guides using plain language and accessible structure.

Created and adapted educational materials to fit the cognitive and emotional needs of diverse learners, prioritizing clarity and emotional accessibility in lesson content using Google Suite and Canva. Applied behavioral insights and learning psychology to deliver impactful, inclusive educational experiences.

Originated residential mortgage loans, ensuring high attention to privacy, documentation accuracy, and compliance with state and federal lending regulations. Translated complex legal and financial content into approachable, plain-language formats for diverse clients. Led all digital marketing efforts, creating compliance-safe content for websites, emails, educational guides, and lead funnels while

Studied human behavior, cognitive processing, and emotional response — with a focus on how people learn, communicate, and make decisions. This foundation directly informs my work in content design, user education, and experience strategy.