Neambi Thompson

My career journey combines entrepreneurship, financial services expertise, and a growing passion for digital marketing. I recently completed my Psychology degree at Central Washington University while building nearly two decades of experience in financial services. Starting as a Contract Loan Officer, I helped first-time homebuyers navigate complex mortgage processes. This experience taught me the critical importance of translating complicated financial concepts into clear, accessible language.

In 2018, I took an entrepreneurial leap and founded my own mobile notary and loan signing business. Over seven years, I successfully managed over 2,000 high-stakes financial transactions with a 99.8% accuracy rate, while implementing process improvements that reduced transaction time by 25%. This business taught me invaluable lessons about customer service, operational efficiency, and building trust in high-pressure situations. The experience of doubling my client retention rate through strategic communication strategies sparked my interest in marketing and customer psychology.

Currently, I'm the Content Marketing & Brand Strategist at Acre & Ledger, a personal finance platform where I create comprehensive marketing campaigns focused on customer acquisition. I produce SEO-optimized blog posts monthly and analyze performance metrics to continuously improve targeting effectiveness. This role perfectly combines my financial services background with my growing expertise in digital marketing.

What drives me professionally: I'm passionate about making complex topics accessible to everyone, whether that's helping someone understand their mortgage terms or creating content that demystifies personal finance. My psychology background gives me unique insight into how people process information and make decisions, which I apply to both content creation and customer experience design.

Current interests and goals: I'm particularly excited about the intersection of psychology, content marketing, and data analytics. I love diving into performance metrics to understand what resonates with different audiences and optimizing strategies based on real user behavior. I'm also interested in how content marketing can drive genuine customer education rather than just conversion.

Ideal opportunities: I'm looking for roles where I can leverage both my financial services expertise and digital marketing skills - whether that's in fintech companies, marketing agencies serving financial clients, or content strategy roles at companies that value clear, trustworthy communication. I thrive in environments that prioritize data-driven decision making and customer-centered approach to business.