Nthateng Mofokeng
@nthatengmofokeng
Dedicated and enthusiastic human science graduate passionate about making a change to society.
What I'm looking for
I am a driven and meticulous individual with a strong passion for making a positive impact on society. With a background in human science and communications, I have developed strong research, analytical, and strategic thinking skills. I am proactive and solution-focused, with excellent customer service skills and a strong ability to work with diverse audiences.
Throughout my career, I have gained valuable experience in data entry, call centre operations, and communications. I have worked with various government entities and private companies, honing my skills in marketing, public relations, and event management. I am a team player with excellent interpersonal skills and a strong ability to build strategic relationships.
I am a quick learner, always looking to improve my skills and knowledge. I am proficient in Microsoft Office and have excellent computer skills. I am a strong communicator with excellent written and verbal communication skills, and I am fluent in English, Sesotho, and IsiZulu.
Experience
Work history, roles, and key accomplishments
Call Centre Agent
Medscheme (Afrocentric)
Jan 2022 - Aug 2023 (1 year 7 months)
Handled outbound calls, captured scripts and lab results, attended to customer queries, and prioritized and indexed tasks.
Data Entry Clerk
Medscheme (Holding)
Jan 2019 - Jan 2020 (1 year)
Pre-assessed claims, accurately captured data, maintained records, and performed quality checks.
Intern Communications Officer
Gauteng Department of Roads and Transport
Jul 2017 - Aug 2018 (1 year 1 month)
Developed and implemented marketing information, liaised with departments, and managed social media.
Intern Communications Officer
Gauteng Department of Community Safety
Nov 2016 - Aug 2018 (1 year 9 months)
Produced promotional materials, organized exhibitions, and conducted onsite visits to identify information needs.
Education
Degrees, certifications, and relevant coursework
Nthateng hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
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