Nosikhumbuzo Malapi - Shop Manager - Designer Blinds and Top Carpets | Himalayas
NM
Open to opportunities

Nosikhumbuzo Malapi

@nosikhumbuzomalapi

Dedicated sales professional with strong customer service skills.

South Africa

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am Nosikhumbuzo Ethelwin Malapi, a dedicated sales professional with extensive experience in customer service and administration. Over the years, I have honed my skills in various roles, including sales representative, receptionist, and shop manager. My journey began in 2008, where I worked as a Sales Rep and Teller at MacAfrika Blinds, and I have since developed a strong understanding of sales processes and customer engagement.

Throughout my career, I have demonstrated my ability to manage multiple tasks efficiently while maintaining a high level of customer satisfaction. My role as a Shop Manager at Designer Blinds and Top Carpets allowed me to take on responsibilities such as job costing, quotations, and administrative work, which further enhanced my organizational skills. I thrive in fast-paced environments and am committed to delivering exceptional service to clients.

Experience

Work history, roles, and key accomplishments

DC

Shop Manager

Designer Blinds and Top Carpets

Jan 2018 - Present (7 years 5 months)

Managed the shop, handled quotations, and performed various administrative tasks including PA duties and job costing. Oversaw sales, stock reception, and dispatch operations.

PB

Reception, Dispatch and Switchboard

Panda Blinds

Jan 2010 - Present (15 years 5 months)

Handled reception duties, managed dispatch operations, and operated the switchboard. Ensured smooth communication flow and efficient handling of incoming and outgoing calls.

PD

Sales Rep and Teller Sale

Panda Decor

Jan 2008 - Present (17 years 5 months)

Executed sales representative duties and managed teller responsibilities, contributing to daily sales targets. Assisted customers with product selections and processed payments accurately.

MB

Sales Rep and Teller Sale

MacAfrika Blinds

Jan 2008 - Present (17 years 5 months)

Managed sales and teller operations, ensuring efficient customer transactions and product knowledge. Handled customer inquiries and maintained a tidy sales environment.

PG

Cleaner

Prestige Group

Performed cleaning duties to maintain a high standard of hygiene and cleanliness within the premises. Adhered to safety protocols and managed cleaning supplies efficiently.

NT

Receptionist, Switchboard, Quotations

Ngoboyi Trading

Managed reception and switchboard operations, handling all incoming calls and visitor inquiries. Prepared quotations and was promoted to administrative manager, overseeing office operations.

Education

Degrees, certifications, and relevant coursework

KS

Klipspruit West Secondary School

Matric, General Studies

Completed secondary education with a focus on English, Afrikaans, Biology, Physical Science, and Mathematics. Achieved the highest level of secondary schooling.

Tech stack

Software and tools used professionally

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