Nosihle Mabaso

I am a highly reliable remote Virtual Assistant and Administrative Support Specialist with over three years supporting remote teams through shared inbox management, customer support, SOP documentation, and process coordination. I consistently triage high volumes of enquiries, maintain accurate records, coordinate with finance teams, and deliver clear daily status updates to operations leads.

My strengths include documenting and improving operational workflows, maintaining trackers and logs, handling calendar and task tracking, and providing first-line platform support. I thrive in fully remote environments that require discretion, consistency, and excellent written and verbal communication.