Norhan salman
@norhansalman
Java Backend Engineer with a passion for enhancing customer services.
What I'm looking for
I am a dedicated Java Backend Engineer with extensive experience in developing and implementing web-based business applications. My focus is on enhancing customer services through innovative solutions and efficient code. I thrive in collaborative environments and am known for boosting team productivity while ensuring high levels of client satisfaction.
Throughout my career, I have acted as a primary point of contact for customers, addressing and resolving issues promptly. My technical expertise includes optimizing backend processes, implementing data caching strategies, and creating complex Elasticsearch queries for insightful business intelligence. I am committed to continuous learning and adopting new technologies to improve system functionality and reliability.
My educational background in Computer System Engineering, combined with hands-on experience in various roles, including product management and QA testing, has equipped me with a well-rounded skill set. I am eager to contribute my knowledge and experience to a dynamic team that values innovation and excellence.
Experience
Work history, roles, and key accomplishments
Backend Java Engineer
525K
Jul 2022 - Present (3 years)
Acted as a primary point of contact for customers, promptly addressing and resolving issues encountered while using the system, ensuring high levels of client satisfaction and retention. Implemented new system features with a focus on writing clean, efficient code and thorough testing, contributing to enhanced functionality and reliability of the platform.
QA Tester (Training)
GGateway-Ghadeer Future Accelerators
Oct 2021 - Feb 2022 (4 months)
Created and executed manual and automated tests based on business requirements using tools like Cypress, Selenium, Katalon, and Appium. Performed various testing types and reported bugs across web and mobile platforms.
Node.js Backend Developer
Freelance
Feb 2021 - Oct 2021 (8 months)
Managed projects as a product manager, delivering tasks to the team after analyzing client requirements and providing suggestions for improvements. Primarily worked as a Node.js developer, leveraging technical expertise to ensure project success and also performed QA specialist duties, testing team outcomes for quality assurance.
Node.js Backend Intern
SOKAM
Jan 2018 - Dec 2020 (2 years 11 months)
Contributed as a team member, significantly increasing team productivity and actively participating in technical group discussions. Gained technical skills in database management, security assurance, real-time applications, performance optimization, and payment gateway integrations.
Education
Degrees, certifications, and relevant coursework
Alazhar University Gaza
Bachelor's degree, Computer System Engineering
Grade: 91
Studied Computer System Engineering with a specialization in computer software. Achieved a GPA of 91 during the program.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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