Noor Mutenyo
@noormutenyo
Social worker and community development professional focused on case management, referrals, and sustainable impact.
UgandaWhat I'm looking for
I’m a Ugandan community and social work professional who strengthens people’s access to services through structured case management and coordinated referrals. I focus on making meetings and processes “orderly, efficient” and results-driven, aligned with organizational standards.
In my volunteer work with Deaf Girl Rescue (DGR), I contributed to the creation of baseline survey research tools, supported the management team with program performance indicators, and helped deliver training for deaf girls in Uganda Sign Language and income generating activities. I also supported networking with development stakeholders and identified government grants to address rights abuse against deaf girls.
With USAID/ICYD, I served as a Para-Social Worker, supporting service provision to assigned household case loads and ensuring appropriate referrals were received. I developed case intervention plans, helped teams create care plans, supported graduation benchmarks through ongoing monitoring, and contributed to household assessment findings.
Alongside my social work, I bring operational and commercial experience as a Tender Coordinator (e-tendering, bid follow-ups, and monthly reporting) and as a Sales and Customer Care Executive. I’m comfortable working with teams, writing field and project updates, and translating needs into actionable plans for program delivery and stakeholder value.
Experience
Work history, roles, and key accomplishments
Social Worker - Volunteer
Deaf Girl Rescue
Aug 2020 - Present (6 years)
Supported orderly planning and execution of meetings in line with the DGR constitution, and helped ensure key matters were handled efficiently. Contributed to research tool development for baseline surveys and supported program activities for deaf girls.
Para-Social Worker
USAID/ICYD Activity
Oct 2021 - Jun 2023 (1 year 8 months)
Supported service provision for assigned beneficiary household case loads, including referrals based on identified needs. Helped develop care plans and supported graduation monitoring against household assessment benchmarks.
Research Assistant
Floris Burgers
Jul 2021 - Sep 2021 (2 months)
Conducted and transcribed research interviews with local women as part of an anthropologist-led study. Supported qualitative data collection through interview transcription.
Tender Coordinator
Appliance World Limited
Feb 2011 - Aug 2019 (8 years 6 months)
Coordinated tender activities including identifying and responding to bid adverts, maintaining tender files, following up on bids, and writing monthly reports to management. Also supported administration of service level contracts.
Sales and Customer Care Executive
Sharp Electronics Technology Limited
Feb 2005 - Dec 2010 (5 years 10 months)
Marketed and sold SHARP photocopier products and services, while monitoring product performance to support improved service delivery. Managed customer queries and complaints and addressed client grievances to build a strong client base.
Volunteer Social Worker / Internship
Sironko Academia Ministries
Jun 2009 - Jul 2010 (1 year 1 month)
Supported community mobilization and sensitization, networking to connect social services and resources, and training women in income generating activities. Conducted baseline surveys and needs assessment and prepared field reports, including home based care to the elderly.
Accounting Software Sales Executive
Vatech Uganda Ltd
Jun 2008 - Aug 2009 (1 year 2 months)
Sold Pastel financial management, ERP, and bookkeeping solutions to businesses. Supported e-tendering and documentation, including review, coordination, and submission activities.
Research Assistant
Kyambogo University
Mar 2010 - Present (16 years 5 months)
Participated in designing research tools and conducted baseline surveys and needs assessments. Supported baseline data collection in disability rehabilitation contexts and wrote/submitted field reports to the research team lead.
Education
Degrees, certifications, and relevant coursework
Kyambogo University
Bachelor of Arts, Social Work and Community Development
2008 - 2011
Earned a Bachelor of Arts in Social Work and Community Development from Kyambogo University in Kampala, Uganda.
Institute of Professional Accounting and Business Administration
Diploma in Business Administration, Business Administration
1997 - 2000
Completed a Diploma in Business Administration at the Institute of Professional Accounting and Business Administration in Kampala, Uganda.
City High School
Uganda Advanced Certificate of Education, Secondary Education
1994 - 1997
Studied at City High School in Kampala, Uganda and completed the Uganda Advanced Certificate of Education.
Nkoma Senior Secondary School
Uganda Certificate of Education, Secondary Education
1990 - 1993
Attended Nkoma Senior Secondary School in Mbale, Uganda and completed the Uganda Certificate of Education.
Pastel Business Solutions
Certificate in Pastel Accounting, Pastel Accounting
2009 -
Completed a Certificate in Pastel Accounting with Pastel Business Solutions in June 2009.
Tech stack
Software and tools used professionally
Availability
Location
UgandaAuthorized to work in
Job categories
Skills
Interested in hiring Noor?
You can contact Noor and 90k+ other talented remote workers on Himalayas.
Message NoorGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
