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Nompumalanga Tembe

@nompumalangatembe

Hospitality and customer service professional at Langa's Kitchen, where I grew the business to over 100 customer orders.

Eswatini

Message

At Langa's Kitchen, I founded and run a food business, preparing meals and managing day-to-day operations. I’ve promoted products and handled customer orders through Facebook, Instagram, and WhatsApp, generating over 100 orders.

At Cycling Association, I assisted customers and members with enquiries and shared event and membership information. I also supported event management, coordinating with the team to deliver well-organised activities.

At Tum's Water World, I welcomed guests, took orders, and provided table service while helping maintain clean, hygienic customer areas. I also provided administrative and records support at Pixel Studios and tutored learners in English and siSwati.

Experience

Work history, roles, and key accomplishments

Current

Founder & Cook

Current

Langa's Kitchen

Jan 2024 - Present (2 years 8 months)

Founded and self-started the business, taking full ownership of food preparation, day-to-day operations, and growth. Managed social media presence and generated over 100 orders.

Food Preparation Cooking Social Media Marketing Customer Service Order Management Business Operations

English & siSwati Tutor

Self Employed

Jan 2020 - Dec 2024 (4 years 11 months)

Tutored learners in English and siSwati over a four-year period, supporting homework, language development, and examination preparation. Adapted teaching methods to individual needs.

Tutoring English SiSwati Lesson Planning Adaptability

Customer Service Assistant

Cycling Association

Jan 2017 - Dec 2022 (5 years 11 months)

Assisted customers and members with enquiries, providing friendly and professional support. Supported events management and communicated event information clearly.

Customer Service Event Management Communication Skills Teamwork

Waiter / Cleaner

Tum's Water World

Jan 2021 - Dec 2021 (11 months)

Delivered attentive table service, took accurate orders, and maintained cleanliness and hygiene across assigned areas. Worked closely with the team to ensure efficient service.

Table Service Customer Service Order Management Cleaning Hygiene Standards Teamwork

Administration Assistant

Pixel Studios

Jan 2020 - Dec 2020 (11 months)

Provided day-to-day administrative and office support, maintaining accurate records and documentation. Communicated professionally with customers and colleagues.

Administrative Support Records Management Documentation Communication Skills

Sunday School Teacher

Volunteer

Jan 2016 - Dec 2020 (4 years 11 months)

Taught young children using age-appropriate stories, songs, and activities over a four-year period. Created a positive, supportive learning environment.

Teaching Child education Communication Skills Classroom Management