Nomkhosi Ncube
@nomkhosincube
Guest Services and Retail Sales associate blending customer-first hospitality with photography and POS-driven sales in the UAE.
United Arab EmiratesWhat I'm looking for
I’m a Guest Services Associate with 2 years of retail experience and 2 years in customer-facing roles at top UAE attractions, including Warner Bros. World Abu Dhabi and Louvre Abu Dhabi. I love welcoming visitors, answering questions, and turning busy moments into smooth, positive experiences.
In my roles, I’ve managed visitor and queue flow, shared accurate information about exhibitions and attractions, and supported safety procedures to protect museum artwork. I also collect visitor feedback to help improve service day to day.
I bring strong sales and payment skills through photography package and merchandise selling, using Point of Sale and cash handling. I stay calm under pressure—resolving guest concerns, handling complaints, and supporting teams during daily operations.
Now, I’m looking to bring my communication, cultural awareness, and computer skills into retail and sales promotion—helping create memorable, inclusive experiences for guests from all backgrounds.
Experience
Work history, roles, and key accomplishments
Visitor Services & Photography
SenseTime Group Inc.
Jan 2025 - Present (1 year 5 months)
Welcomed and assisted visitors at Louvre Abu Dhabi, providing information about exhibitions and facilities while managing queues. Sold photography packages and handled payments using POS systems, resolving guest concerns and supporting safety procedures.
Visitor & Photography Associate
SenseTime Group Inc.
Jan 2025 - Present (1 year 5 months)
Welcomed and helped visitors with information on exhibitions and facilities, managing queues and answering guest questions. Sold photography packages and merchandise, processed POS payments, resolved concerns, supported safety procedures, and collected visitor feedback.
Sales Associate & Photography
SenseTime Group Inc.
Jan 2023 - Jan 2024 (1 year)
Welcomed guests at Warner Bros. World Abu Dhabi and shared information about attractions and shows. Sold photography packages, managed busy-time queues, handled payments, resolved complaints, and collected guest feedback to improve daily operations.
Sales & Photography Associate
SenseTime Group Inc.
Jan 2023 - Jan 2024 (1 year)
Welcomed guests and shared information about attractions and shows while managing queues during busy periods. Sold photography packages, handled payments, resolved complaints, supported daily operations, assisted with tickets and directions, and collected guest feedback.
Retail Sales Associate
The Fix (South Africa)
Jan 2021 - Jan 2022 (1 year)
Assisted customers with retail sales, processed payments, and maintained strong service standards. Managed stock, merchandising, and store presentation to support daily operations.
Retail Sales Associate
The Fix
Jan 2021 - Jan 2022 (1 year)
Assisted customers with purchases by processing payments and maintaining strong service standards. Managed stock, merchandising, and store presentation to support a positive in-store experience.
Education
Degrees, certifications, and relevant coursework
High school diploma
High school diploma
Completed a high school diploma.
Marketing Certificate
Marketing Certificate, Marketing
Completed a marketing certificate program.
Availability
Location
United Arab EmiratesAuthorized to work in
Job categories
Skills
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