
Nombulelo Msibi
@nombulelomsibi
I build predictive machine learning and customer analytics solutions from data preparation through actionable insights.
What I'm looking for
I've built end-to-end predictive models for customer analytics, including a churn prediction solution at Cell C that covered data preparation, feature engineering, model development, evaluation, and business insights.
During my Data Science program at Explore Data Science Academy, I developed an NLP pipeline that classified more than 15,000 tweets for sentiment analysis, achieving an 85% F1-score while addressing class imbalance.
I've also created a movie recommendation system using TF-IDF, cosine similarity, and collaborative filtering, then deployed an interactive Streamlit application for new users and movies.
My earlier data analysis work included cleaning and validating datasets, conducting descriptive analysis in SPSS, producing visualisations, and communicating statistical findings to BTech students.
Experience
Work history, roles, and key accomplishments
Educator
South Korea
Mar 2022 - Jan 2025 (2 years 10 months)
Educator in South Korea.
Data Science Intern
Cell C
Jan 2021 - Jul 2021 (6 months)
Engineered an end-to-end customer churn prediction solution including data preparation, feature engineering, model development, and evaluation. Trained and benchmarked multiple classification algorithms, optimized performance through feature selection and hyperparameter tuning, and translated model outputs into actionable business insights.
Data Science Program
Explore Data Science Academy
Jan 2020 - Nov 2020 (10 months)
Developed an end-to-end NLP and machine learning pipeline using Python, NLTK, and spaCy to preprocess and classify over 15,000 tweets for sentiment analysis. Trained and compared multiple machine learning algorithms, addressing class imbalance and achieving an 85% F1-score.
Administrative Support Assistant
Acer
Aug 2019 - Oct 2019 (2 months)
Administrative support assistant at Acer in South Africa.
Data Analyst Intern
Tshwane University of Technology
Mar 2017 - Aug 2018 (1 year 5 months)
Executed data cleaning, validation, and preparation procedures for statistical analysis, ensuring high data quality. Conducted descriptive statistical analysis using SPSS across multiple BTech dissertation projects and generated visualizations to convey findings.
Education
Degrees, certifications, and relevant coursework
Explore Data Science Academy
Data Science Qualification, Data Science
2020 - 2020
Completed a Data Science Qualification in 2020, covering machine learning, statistical analysis, and data visualization.
University of Johannesburg
Bachelor of Science, Mathematical Sciences
2017 -
Pursued a BSc in Mathematical Sciences at the University of Johannesburg.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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