Looking for a job

Noha Osman

@nohaosman

Customer support professional providing remote customer care, clear explanations, and practical solutions to customer issues.

Sudan

Message

What I'm looking for

I'm looking for remote, shift-based work supporting customers or providing administrative assistance. I'm available for UK hours and flexible to work evenings, weekends, and holidays when needed.

As a Freelance Customer Support professional, I answer customer questions, address concerns, and resolve issues with patience and respect.

I explain complex information in clear, easy-to-understand language and look for practical solutions when problems arise.

I adapt to new tools and processes, manage multiple tasks while maintaining accuracy, and am available for shifts, including evenings, weekends, and holidays.

Experience

Work history, roles, and key accomplishments

Current

Freelance Customer Support

Current

Remote

Jan 2024 - Present (2 years 8 months)

Provided patient and respectful support to customers by answering questions, addressing concerns, and resolving issues efficiently. Explained complex information in simple, clear language to ensure customer satisfaction.