Looking for a job

nmesoma ezeani

@nmesomaezeani

Message

Information Manager at Hadiel Health Technologies who cut process cycle time by 40% through workflow redesign.

Nigeria

Message

At Hadiel Health Technologies, I established data standards and quality controls, coordinated client information, and maintained compliant documentation and retention systems.

I redesigned workflows that reduced process cycle time by 40% and improved operational efficiency by 30%. I also implemented KPI reporting dashboards that improved executive visibility into operational performance.

At Freetrybe, I analyzed program and operational data, maintained databases, and developed reports and dashboards. Tracking systems improved data accuracy by 30%, while insight-driven recommendations increased program effectiveness by 25%.

At SWEETLIFE ENTERTAINMENT (Star Fest), I coordinate planning and execution for live events and productions. I also previously supported guest experience there, handling inquiries and coordinating VIP and priority guest arrangements.

Experience

Work history, roles, and key accomplishments

Current

Project/Event Operation Coordinator

Current

Sweetlife Entertainment (Star Fest)

Jan 2025 - Present (1 year 10 months)

Coordinate end-to-end planning and execution of live events, productions, and entertainment projects, ensuring seamless delivery from pre-production through post-event activities. Develop production timelines, operational schedules, and event checklists to keep projects on track.

Project Coordination Event Planning Vendor Management Budget Tracking Risk Management Document Management Stakeholder Management

Current

Information Manager

Current

Hadiel Health Technologies

Jan 2025 - Present (1 year 10 months)

Established and enforced data standards, definitions, and quality control frameworks to ensure data accuracy, consistency, and integrity. Coordinated and reported client information to the operations team while maintaining compliant documentation and data retention systems.

Data Governance Data Quality Reporting Dashboarding KPI Tracking Stakeholder Management Process Improvement

Guest Experience Associate

Sweetlife Entertainment (Star Fest)

Jan 2024 - Jan 2025 (1 year)

Managed guest inquiries, special requests, and on-site complaints, resolving issues promptly to protect guest satisfaction. Coordinated VIP and priority guest handling, including seating, access, and special arrangements.

Guest Relations Customer Service Problem Solving High Value VIP Client Handling Feedback Collection

Program Operation/Data Analyst Support

Freetrybe

Jan 2021 - Jan 2025 (4 years)

Analysed program and operational data to support strategic planning and performance tracking. Maintained structured databases and ensured accurate reporting systems.

Data Analysis Database Management Reporting Dashboarding Stakeholder Communication Process Improvement

Assistant Operations Coordinator

Rain Conference

Jan 2026 - Present (10 months)

Coordinated on-site operational activities and contributed to smooth event execution.

Event Operations Coordination

Guest Experience and VVIP/VIP Accreditation

Redbox X Black Market

Coordinated the preparation, verification, distribution, and management of guest credentials, badges, wristbands, and access passes. Maintained accurate guest lists, accreditation records, seating plans, and attendance records.

Accreditation Guest Management High Value VIP Client Handling Documentation Event Operations