Open to opportunities

Nkechi Miracle Ezeigbo

@nkechimiracleezeigbo

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Organized administrative and supply chain professional focused on customer satisfaction.

Nigeria

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What I'm looking for

I am seeking a role where I can apply administrative, procurement, and customer service skills in a collaborative environment that values process improvement and operational excellence.

I am an organized administrative and supply chain professional with experience supporting operations, procurement, and customer relationship management in fast-paced environments.

Throughout my roles, I have maintained accurate records, managed documentation, and prepared operational and sales reports that improved transparency and audit readiness.

I have sourced and evaluated suppliers, negotiated contracts, coordinated deliveries, and reconciled accounts using QuickBooks to support timely, compliant procurement and inventory control.

I prioritize process improvement, cross-functional communication, and high levels of customer satisfaction to support business continuity and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Admin / Customer Relationship Officer

Current

Blessed Iyke Food, Beverages & Industries Ltd

Jan 2025 - Present (1 year)

Serve as liaison between customers and company, processing orders and coordinating deliveries while maintaining accurate invoices and customer records to support sales and improve satisfaction.

Customer Service Order Processing Quickbooks Documentation Reporting Record keeping

Quality Administrative and Supply Chain Officer

Akwasam Ventures Ltd

Jun 2023 - May 2024 (11 months)

Managed supplier sourcing, contract negotiation, purchase orders and quality inspections, producing procurement and inventory reports to ensure timely deliveries and regulatory compliance.

Procurement Supplier Sourcing Contract Negotiation Quality Assurance Inventory Management Reporting Vendor Management

Secretary & Customer Relationship Officer

Chistar Global Concept

Mar 2021 - May 2023 (2 years 2 months)

Provided front-line customer service, managed calls and POS invoicing, conducted quality inspections of received goods, and maintained office administration to enhance customer retention.

Customer Service POS Invoicing Office Administration Communication Records Management Scheduling

Assistant Farm Supervisor

Sunwyz Farm Limited

Feb 2020 - Mar 2021 (1 year 1 month)

Organized daily farm operations, delegated tasks and implemented training to improve team productivity and operational efficiency during NYSC placement.

Team Supervision Operations Management Scheduling Training Task Delegation Productivity Improvement