Nitin Joshi
@nitinjoshi1
I coordinate complex operations, schedules, vendors, and audit-ready delivery across teams.
IndiaWhat I'm looking for
I'm currently coordinating production, procurement, dispatch, and client-facing teams at India Automotives, keeping concurrent client orders on schedule while maintaining ISO 9002 quality and audit-ready documentation.
At Sashastra Seema Bal, I led 30–40 personnel across multiple sites, built project plans in Microsoft Project, and published leadership updates. I reduced incident response time by 30% through root cause analysis and maintained 100% compliance across every regulatory and internal audit.
I've also managed vendor onboarding, KYC, agreements, invoice verification, procurement support, and stakeholder escalations. Earlier at Justdial, I exceeded KPI targets for response quality, resolution time, and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Operations Manager / Administrator
India Automotives
Jun 2026 - Present (3 months)
Coordinate production schedules, resource allocation, and dispatch across multiple concurrent client orders, ensuring on-time delivery without compromising ISO 9002 quality standards. Serve as the primary point of coordination between production, procurement, and client-facing teams, resolving day-to-day operational bottlenecks.
Sub-Inspector – Multi-Site Operations
Sashastra Seema Bal (SSB)
Mar 2019 - Jun 2026 (7 years 3 months)
Led, coached, and allocated daily tasks across a multi-site operational team of 30–40 personnel, conducting structured performance reviews to maintain accountability and drive continuous improvement. Coordinated across multiple internal teams and external agencies to resolve complex, non-routine issues end-to-end.
Information Retrieval Officer
Justdial Ltd.
Dec 2017 - Mar 2019 (1 year 3 months)
Handled a high volume of inbound customer queries daily, listening carefully to understand the real need behind each request and resolving issues accurately and empathetically. Consistently exceeded KPI targets for resolution quality, response time, and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Project Management Institute
Certified Associate in Project Management (CAPM), Project Management
Certified Associate in Project Management (CAPM) certification in progress, expected completion in 2026.
Power BI
Power BI Certification, Data Visualization
Self-directed certification in Power BI, currently in progress.
Department of Personnel and Training, Government of India
Microsoft Project Certification, Project Management
Certification in Microsoft Project from the Department of Personnel and Training, Government of India.
Department of Personnel and Training, Government of India
Microsoft Excel (Advanced) Certification, Information Technology
Advanced certification in Microsoft Excel from the Department of Personnel and Training, Government of India.
Department of Personnel and Training, Government of India
Microsoft PowerPoint and Word (Advanced) Certification, Information Technology
Advanced certifications in Microsoft PowerPoint and Word from the Department of Personnel and Training, Government of India.
Composite Hospital, SSB
Psychological Counsellor Course, Psychology
Psychological Counsellor Course completed at Composite Hospital, SSB, Ministry of Home Affairs.
Centralised Training Centre, SSB
Quarter Master and Procurement Course, Procurement
Quarter Master and Procurement Course completed at Centralised Training Centre, SSB.
CDTI, Hyderabad
Defence Intelligence Course, Intelligence
Defence Intelligence Course completed at CDTI, Hyderabad.
Tableau
Tableau Certification, Data Visualization
Self-directed certification in Tableau, completed while working full-time.
Artificial Intelligence
Artificial Intelligence Certification, Artificial Intelligence
Self-directed certification in Artificial Intelligence, completed while working full-time.
Google Data Analytics Certification, Data Analytics
Self-directed certification in Google Data Analytics, completed while working full-time.
UpGrad
Advanced Concepts in SQL Certification, Data Science
Advanced Concepts in SQL certification from UpGrad, in collaboration with the Department of Personnel and Training, Government of India.
University of Delhi
Bachelor of Science, Science
Bachelor of Science degree from the University of Delhi, completed in 2015.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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