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Niranjana User

@niranjanauser1

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Project Manager at TCS, delivering digital transformation and e-commerce enhancements for Belk.

India

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At TCS, I manage the Belk digital transformation and e-commerce platform enhancement project, focused on improving online shopping, campaign performance, order management, and customer engagement. I also managed the Neiman Marcus project from March 2021 to August 2023.

Before that, I was a Scrum Master at TCS, working on Rent-A-Center and Kmart, and a Business Analyst on AT&T and JCPenney. My work has included facilitating Scrum ceremonies, supporting product backlogs, gathering requirements, and preparing use cases and acceptance criteria.

Experience

Work history, roles, and key accomplishments

Current

Project Manager

Current

TCS

Mar 2021 - Present (5 years 8 months)

Managed digital transformation and e-commerce platform enhancements for Belk and Neiman Marcus. Oversaw project scope, budgets, and stakeholder communication, ensuring quality deliverables and adherence to agile methodologies.

Project Management Agile Scrum Jira Confluence Excel Microsoft Teams SQL Oracle Stakeholder Management Risk Management Budget Management

Scrum Master

TCS

Jun 2016 - Feb 2021 (4 years 8 months)

Facilitated Scrum ceremonies and managed product backlogs for Rent-A-Center and Kmart projects. Tracked progress and resolved impediments to ensure timely delivery.

Scrum Agile Jira Confluence Product Backlog Management Sprint Planning Burndown Tracking SDLC

Business Analyst

TCS

Dec 2009 - May 2016 (6 years 5 months)

Gathered requirements and created documentation for AT&T and JCPenney projects. Acted as liaison between stakeholders and development teams, ensuring alignment with business objectives.

Business Analysis Requirements Gathering Use Case Diagrams Wireframing Jira Agile Stakeholder Management Documentation