Open to opportunities

Nils Pfeiffer

@nilspfeiffer

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Results-driven training quality specialist with a passion for performance evaluation.

Mexico

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What I'm looking for

I am looking for opportunities to enhance training quality and impact in a dynamic organization that values continuous improvement and innovation.

I am a results-driven training quality specialist with over 5 years of experience in evaluating trainer performance and optimizing learning outcomes. My expertise lies in implementing data-driven improvement plans and utilizing LMS platforms to monitor compliance and enhance training delivery. I have successfully boosted trainer retention by 15% through targeted coaching and performance evaluation frameworks at Bracho Language Institute.

My key achievements include redesigning assessment systems and LMS workflows, which improved learner outcomes by 85% for over 400 students. I have also reduced operational errors by 30% by streamlining documentation and quality assurance processes. My passion for fostering high-quality, impactful training programs in global EdTech environments drives my commitment to continuous improvement and excellence in training delivery.

Experience

Work history, roles, and key accomplishments

Current

Business English Coach & Learning Consultant

Current

Freelance

Jan 2022 - Present (3 years 4 months)

Analyzed over 100 learner feedback reports to address low ratings, adapting coaching methods for a 70% success rate. Delivered tailored communication strategies for executives, enhancing clarity in multicultural teams.

Coaching Communication Strategy

Head of Pedagogical Operations

Bracho Language Institute

Jan 2022 - Jan 2024 (2 years)

Evaluated over 20 instructors, identifying low performers and designing improvement plans that increased retention by 15%. Developed QA workflows to standardize training delivery, reducing administrative errors by 30%. Managed LMS platforms to track trainer KPIs, session quality, and client feedback.

Instructor Evaluation Performance Quality Assurance LMS KPI Tracking

German Language Instructor & LMS Coordinator

Colegio Nuevo Continente

Jan 2018 - Jan 2022 (4 years)

Redesigned assessment frameworks, leading to an 85% improvement in student performance. Implemented LMS tools to automate progress tracking and maintain quality benchmarks. Mentored junior staff and optimized curriculum, improving student outcomes by 85%.

Assessment Design LMS Student Progress Tracking Curriculum Optimization Mentoring