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Nikita Vivat

@nikitavivat

AI Systems Engineer at Expert Invest building multi-agent support systems and cutting routing latency to 6 seconds.

Russian Federation
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At Expert Invest, I designed key components of AMA Concierge’s multi-agent support platform, including dialogue state management, knowledge navigation, and routing across AI agents, CRM workflows, and human operators. I reworked business-process routing with an SVM classifier, reducing average latency to about six seconds while maintaining about 97% accuracy.

At Pathio, I designed the architecture and built the backend for an AI-powered travel planning platform, including REST APIs, personalization services, and itinerary optimization. Across my work, I’ve delivered production AI and backend systems, from RAG and tool-using agents to deterministic decision engines and integrations.

Experience

Work history, roles, and key accomplishments

EI
Current

AI Systems Engineer

Expert Invest

Mar 2026 - Present (7 months)

Designed and built key components of a multi-agent customer support platform processing ~8.8K messages/day, including dialogue state management, RAG-based knowledge navigation, and routing. Re-architected business-process routing with SVM, reducing latency from 40-80 seconds to ~6 seconds while maintaining ~97% accuracy.

PA
Current

AI Systems Engineer

Pathio

Sep 2023 - Present (3 years 1 month)

Designed product architecture and built backend platform including 50+ REST APIs, AI concierge, data-processing pipelines, and personalization services. Implemented personalized itinerary optimization engine and embeddings-based recommendation system.

KG

AI Systems Engineer

Kommo / amoCRM Global

Sep 2025 - Mar 2026 (6 months)

Proposed and designed architecture for securely executing LLM-generated Python code as foundation of an analytical AI agent. Designed multi-layer sandbox using AST validation, import allowlists, nsjail isolation, and resource limits. Contributed to multi-agent Copilot architecture based on A2A and MCP.

AI

AI Systems Engineer

AI2BIZ

Aug 2024 - Aug 2025 (1 year)

Designed and implemented a multi-channel AI sales funnel with shared customer context, lead scoring, and CRM integrations, increasing qualified leads by 4-5x. Contributed to 10+ production AI solutions including RAG and Tool Calling agents for sales conversations and knowledge retrieval.

Education

Degrees, certifications, and relevant coursework

National Research University Higher School of Economics (HSE University) logoNU

National Research University Higher School of Economics (HSE University)

Bachelor's degree, Business Informatics

Activities and societies: 1st Place, Tatar.Bu Hackathon - Kazan Digital Week, 2023

Pursuing a degree in Business Informatics with an expected graduation in 2028.

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