At Expert Invest, I designed key components of AMA Concierge’s multi-agent support platform, including dialogue state management, knowledge navigation, and routing across AI agents, CRM workflows, and human operators. I reworked business-process routing with an SVM classifier, reducing average latency to about six seconds while maintaining about 97% accuracy.
At Pathio, I designed the architecture and built the backend for an AI-powered travel planning platform, including REST APIs, personalization services, and itinerary optimization. Across my work, I’ve delivered production AI and backend systems, from RAG and tool-using agents to deterministic decision engines and integrations.

