nikita kathe
@nikitakathe
Service designer dedicated to creating delightful user experiences.
What I'm looking for
I am a passionate Service Designer with over four years of experience in crafting user-centric solutions. My journey has taken me through diverse environments, where I have honed my skills in humanizing design and creating impactful user experiences. I believe in the power of compassion in design, striving to make a difference in every project I undertake.
Currently, I am pursuing a Master's in Service Design at Poli Design, where I am actively involved in designing EY's employee growth portal. My previous experience as a UX Designer at EY-GDS allowed me to conduct extensive research across multiple brands, leading to significant improvements in user experience. I thrive in collaborative settings, working closely with cross-functional teams to deliver innovative solutions that meet user needs.
Experience
Work history, roles, and key accomplishments
UX Designer
Ernst & Young
Mar 2022 - Nov 2024 (2 years 8 months)
Conducted research across 8+ brands (government, tech, retail, transport) using customer journeys, heuristic analysis, and ecosystem mapping to identify key performance challenges. Designed EY’s employee growth portal with EY-UK team (Nextwave career) by crafting user flows, IA, and interview scripts to inform the UX strategy.
Lead designer
Clearmind.plus
Jan 2023 - Apr 2023 (3 months)
L ed U X for an AI-powered voice-based emotional journaling app. Defined personas, visual identity, and MVP features through agile sprints
and co-creation. Supporting native language input and mood-based feedback loops. I immersed myself in every aspect of bringing Clearmind to life, working to
shape the design concept into a viable and user-friendly solution.
User Experience designer
Logile,Inc
Oct 2020 - Feb 2022 (1 year 4 months)
I was a user experience designer, working with a team of 6 designers on retail (Workforce management, Inventory) software experience for Logile.
UX Designer
Octopux Design
Mar 2020 - Present (5 years 5 months)
Performed data-driven research to guide design choices and created frameworks, storyboards, and concepts for web experiences. Collaborated with design lead and clients to provide practical, intuitive solutions.
Product Design Intern
Pinkapple Design
Aug 2018 - Present (7 years)
Developed brand identity and social media campaigns for lifestyle and retail brands, including a dairy brand. Designed DIY furniture concepts and researched sustainable materials like cork, wood, and recycled fabrics for handcrafted products.
Product Design Intern
DrumUp Media
Aug 2018 - Present (7 years)
Developed brand identity and social media campaigns for lifestyle and retail brands. Designed DIY furniture concepts and researched sustainable materials like cork, wood, and recycled fabrics for handcrafted products.
Education
Degrees, certifications, and relevant coursework
Poli Design (By Politecnico de Milano)
Masters of Service Design, Service Design
2025 -
Currently pursuing a Master's in Service Design. The program focuses on humanizing design and creating delightful user experiences with compassion. This ongoing education aims to foster a love of learning with equal parts drive, skill, and curiosity.
Pune University
Bachelors of Product Design, Product Design
2015 - 2019
Completed a Bachelor's degree in Product Design. This program provided foundational knowledge in design principles and practices. The curriculum prepared me for a career in creating user-centered products.
Availability
Location
Authorized to work in
Social media
Job categories
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