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Nikhil Khandelwal

@nikhilkhandelwal

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Senior Product Manager building AI/ML products from 0→1 to scale.

India

Message

What I'm looking for

I seek a role building and scaling AI/ML products with strong cross-functional teams, technical challenges, and measurable impact; opportunities for leadership and product strategy.

I am a Senior Product Manager with 8+ years building AI/ML products from 0→1 to scale, working across startups and enterprise contexts. I partner with engineering, design, and executives to translate customer needs into shipped products serving 100K+ users.

I have led discovery, roadmapping, and technical feasibility for RAG systems, GenAI applications, and NLP solutions, driving measurable outcomes such as improved CSAT, reduced operational costs, and increased product adoption. My technical foundation in Python, Node.js, cloud platforms and LLM tooling enables deep collaboration with engineering teams.

Notable achievements include launching an AI customer-service chatbot that raised real-time query resolution from 30% to 70%, building a language-learning app that improved employability outcomes for users, and driving a legal-tech marketplace to $500K ARR. I have also improved guest ratings via ML-driven analytics and delivered large-scale inbound growth initiatives.

I bring hands-on product leadership across cross-functional teams, experience scaling platforms and teams, and a pragmatic focus on customer outcomes and technical feasibility. I seek to continue building impactful AI/ML products that deliver measurable business and user value.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Manager

Current

Context

Apr 2019 - Present (6 years 10 months)

Led discovery and delivery of multiple GenAI products (customer service chatbot, B2C language app, legal-tech marketplace) serving 100K+ users and driving outcomes including 70% real-time query resolution, 33% user employability gains, and platform growth to $500K ARR.

NLP Python Product Roadmapping User Research

VP Engineering

VLink

Jan 2023 - Oct 2024 (1 year 9 months)

Owned strategy and execution for inbound growth platform and enterprise staffing programs, scaling organic traffic from 700 to 30K daily visitors and delivering 100+ senior engineer placements in 32 days with <15% rejection rate.

Product Led Growth SEO Team Leadership Roadmapping Analytics

Technical Consultant

Tower Research Capital

Oct 2021 - Jun 2022 (8 months)

Collaborated with engineering and QA to prioritize and implement test platform improvements, improving delivery reliability for low-latency, mission-critical trading systems and gaining exposure to distributed systems and real-time data flows.

Distributed Systems & QA Stakeholder Management

Lead, Product & Engineering

Brainplay Learning Solutions

Jul 2016 - May 2019 (2 years 10 months)

Led development of ML-driven feedback analytics and national e-learning platform for hospitality training, improving guest ratings 3.3→3.85 and reducing staff onboarding time by 40% while scaling the tech team from 0 to 15.

Sentiment Analysis E Learning Python Scaling Teams Product delivery Data Analytics

Senior Executive Engineer

Siemens Ltd.

Aug 2008 - Oct 2014 (6 years 2 months)

Served as Senior Executive Engineer contributing to engineering projects and technical operations across functions during a multi-year tenure at Siemens.

Engineering Operations Project Delivery Technical Documentation Process Improvement

Education

Degrees, certifications, and relevant coursework

Malaviya National Institute of Technology, Jaipur

Bachelor of Technology, Mechanical Engineering

2004 - 2008

Completed a Bachelor of Technology in Mechanical Engineering, focusing on core engineering principles and problem-solving applied to technical product development.