Nicol Pillay

Managed financial operations for the EFT business unit, including reporting cycles, budgeting, and internal controls across high-volume digital payment streams. Developed and implemented the business unit scorecard, aligning Key Performance Indicators (KPIs) with organizational goals and tracking performance across operational teams.

Prepared the monthly CEO Report, ensuring accuracy and strategic alignment. Collaborated with Financial Operations and Risk teams to oversee suspense, clearing, and bank account reconciliations, strengthening governance and financial accuracy.

Held full accountability for financial management of the FNB Contact Centre, overseeing reporting, budgeting, and forecasting for one of the bank’s largest operational environments. Introduced and led the implementation of a client profitability model, enabling evaluation of product performance and sales campaigns across multiple channels.

Ran the budget process for all costing models, therefore ensuring the accurate calculations of Service Delivery Agreement (SLA) chargeouts within tight deadlines. Produced charge-outs and unit rate calculations based on operational volumes, enabling transparent cost attribution and forecasting accuracy.

Led statutory audits across various sectors, including manufacturing, education, logistics, and hospitality. Drafted IFRS-compliant financial statements, management letters, and audit reports while mentoring junior staff.

Managed daily sales journal entries, tenant invoicing, and reconciliations across multiple hotel entities. Maintained documentation controls and processed payments through online banking platforms.

Supported banking operations through accurate batch processing and cheque data capture for Absa and Standard Bank clients. Ensured high levels of data integrity and efficiency in financial transactions.

Obtained the Chartered Global Management Accountant (CGMA) designation from the Chartered Institute of Management Accountants (CIMA). This certification signifies expertise in management accounting, financial strategy, and business leadership.

Grade: Honours

Completed a Postgraduate Diploma with Honours, focusing on advanced topics in Applied Financial Accounting, Taxation, Management Accounting, and Auditing. This program deepened understanding of complex accounting principles and practices.

Grade: Merit Exemption

Achieved a National Senior Certificate with Merit Exemption, demonstrating strong academic performance in core subjects. Key subjects included English, Afrikaans, Mathematics, Physical Science, Biology, and Accounting.

Earned a Bachelor of Accounting Science degree with majors in Accounting and Auditing. The curriculum provided a strong foundation in financial principles, auditing standards, and business operations.