NTNicole Tan
@nicoletan
Global Travel Professional with 20 years of experience
CanadaWhat I'm looking for
As a seasoned travel professional with 20 years of experience, I have a proven track record of achieving results and surpassing outlined goals through exceptional relationship-building, negotiation, communication, and delivering high-level service across various markets. My expertise spans corporate travel, corporate group/meeting, leisure group travel, and activities.
I have led vendor negotiations, secured significant cost savings, and enhanced operational efficiency through strategic sourcing and contract management. I am skilled in leveraging technology to optimize and automate processes to excel in fast-paced, technology-driven environments.
With a strong background in strategic sourcing, corporate travel management, contract negotiation, data analytics, and risk management, I am confident in my ability to drive revenue growth and meet gross margin goals.
Experience
Work history, roles, and key accomplishments
SHLed and managed a $20M+ global travel program for over 10,000 Shopify employees. Expanded global vendor chains, negotiating competitive rates and favourable terms to maximize cost savings and mitigate risk. Developed and executed travel strategies, and simplified policies, ensuring compliance, cost efficiency, and a stress-free travel experience for employees.
SHTransitioned to a fully remote workplace. Revamped policies and implemented a new approval process to ensure compliance with evolving restrictions. Took ownership of global corporate card reconciliations, auditing high-risk expenses, and managing unused credits while facilitating essential business travel during the pandemic.
GADeveloped and managed G Adventures' ancillary products, including pre-sold products, pre/post accommodations, and airport transfers, driving revenue growth and meeting gross margin goals. Maintained market awareness, built and priced products, and secured product details for system integration. Created sales cheat sheets and profitability reports, while providing pricing expertise.
GALed the international vendor negotiation strategy, establishing an evaluation system and managing strategic partnerships. Streamlined vendor contracts, maintained a central depository, and ensured global consistency and ethical standards.
GAEstablished the international vendor negotiation strategy and evaluation system for China, managing a $3.8M annual budgeting strategy with a 15% cost reduction. Developed an automated Vendor Management System, enhancing efficiency by 300%.
GAManaged the profitable oversight of products by planning inventory levels across four regions, analyzing trip profitability, and implementing inventory management strategies. Collaborated with stakeholders, reviewed trip departures, and analyzed data to drive profitability and customer satisfaction while driving cost control and strategic growth initiatives.
GAOversee daily operations for north & east Asia region, managed supplier relationships, implement policies, analyze performance data, and lead a team of 32 to deliver efficient and high-quality travel experiences.
Education
Degrees, certifications, and relevant coursework
Nicole hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Salary expectations
Social media
Job categories
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