Nicole Nelson

Generated sales and managed customer relationships for precast products, including preparing quotations, coordinating with production, and ensuring timely delivery. Developed new business opportunities within the construction and civil engineering sectors.

Created high-quality, visually aligned, and technically accurate designs for projects, branding, marketing, and client deliverables. Developed creative concepts, graphics, and layouts for digital and print use, ensuring alignment with brand identity.

Conducted visual surveys of runways across multiple airports, performed data manipulation and analysis, and created visual content including maps and infographics. Utilized AutoCAD and Google Earth Pro for mapping and technical drawing updates.

Produced accurate technical and production drawings using AutoCAD, and supported site visits, inspections, and construction supervision. Managed contracts, projects, and SHEQ files under the supervision of the Technical Director.

Managed daily front-of-house and back-of-house operations, ensuring exceptional guest service and compliance with health and safety regulations. Supervised staff, conducted stock takes, and controlled operational costs.

Oversaw opening and closing procedures, stocktaking, procurement, and staff performance. Managed client relations, menu development, and event coordination to ensure smooth operations.

Gained extensive practical and theoretical experience in hospitality management, operations, and guest services. Completed national and international diplomas and certificates through CATHSETA and City & Guilds.

Provided leadership and guidance to staff, managed operations, and ensured high guest satisfaction. Handled financial duties including revenue collection, cash up, and stock control.

Managed the process of putting used vehicles on auction, ensuring accurate documentation and timely listings. Maintained communication with dealerships and built strong customer relationships.

Employed various sales methods including door-to-door, cold calling, and presentations to achieve sales goals. Developed sales strategies, generated leads, and maintained client database.

Worked closely with architects and engineers to provide design solutions, prepared and presented design proposals using CAD and Revit, and managed projects from tender to site supervision.

Showed vehicles to potential buyers, explained features, and advised on financing options. Negotiated sales, coordinated test drives, and managed after-sales services.

Managed records, compiled daily lists, and communicated with stations regarding queries. Assisted with invoice verification, reconciliations, and debtors collection.

Pursuing a National Diploma with coursework in building and structural construction, surveying, building administration, and quantity surveying.

Completed project management coursework covering project planning, scheduling, cost, quality, risk, and communication management.

Activities and societies: Awarded Best Receptionist of the Year

Earned national and international diplomas and certificates in hospitality management, including advanced reception, accommodation, and food and beverage services.

Completed Autodesk professional online certifications in AutoCAD and Inventor, covering 2D and 3D design, solid modeling, and stress analysis.