Open to opportunities

Nicolene Jonck

@nicolenejonck

Experienced bookkeeper and office administrator specializing in payroll, financial management, and streamlined operations.

South Africa

Message

What I'm looking for

I’m looking for a dynamic role where I can own bookkeeping to trial balance, manage payroll and SARS submissions, and improve office operations through reliable systems, accuracy, and excellent client service.

I’m a highly motivated bookkeeping and office administration professional with extensive experience across financial management, payroll, and customer service. I’ve built a strong track record of managing day-to-day office operations while keeping financial processes accurate, compliant, and efficient.

In recent roles, I handled end-to-end bookkeeping duties, including cash-ups, invoicing, commission calculations, and payroll processing. I managed debtor and creditor accounts, tracked billing and payments, and supported operational workflows with systems that improve visibility and speed.

I also bring leadership and operational oversight: I supervised staff, supported smooth front-desk and client interactions, and ensured shopfront and building operations ran effectively. My background includes stock control, procurement, and coordinating marketing and event promotions—always with a focus on dependable execution.

I’m committed to continued growth through ICB education (Bookkeeping to Trial Balance and Payroll & Monthly SARS Returns passed with Distinction), and I’m currently completing Computerised Bookkeeping. I’m eager to contribute in a dynamic environment where I can keep raising the standard of accuracy, compliance, and service.

Experience

Work history, roles, and key accomplishments

Office Manager & Bookkeeper

Gem Hair Station

Oct 2019 - Dec 2025 (6 years 2 months)

Managed day-to-day salon operations, including reception, appointment scheduling, cash-ups, invoicing, and full payroll with commission calculations. Oversaw bookkeeping (debtors/creditors), stock control, lease/subletting pricing, and marketing/event coordination to streamline workflows.

Bookkeeping Payroll Processing Accounts Receivable Accounts Payable Stock Control Lease Administration Customer Service Event Coordination Microsoft Excel

Freelance Admin & Bookkeeping

Freelance Administration & Bookkeeping

Jun 2016 - Sep 2019 (3 years 3 months)

Provided freelance administration and bookkeeping support, including bill payments, personal tax return assistance, and basic bookkeeping for multiple clients. Conducted tracing administration and information verification, reviewed fraud cases, and supported small business operations including travel log monitoring.

Bookkeeping Tax Administration Tracing Administration Office Administration Dispute Resolution Travel Log Verification

Accounts & Payroll Administrator

Parker & Associates

Aug 2015 - Jul 2016 (11 months)

Managed accounts receivable and accounts payable, including invoice verification, payment posting, deposit coordination, and bank reconciliations, with support for VAT201 and month-end reporting. Processed payroll for approximately 200 employees using Sage VIP Payroll, including EMP201/EMP501 submissions, UIF declarations, and Workmen’s Compensation reports.

Accounts Receivable Accounts Payable Payroll Administration Sage VIP Payroll VAT 201 EMP 201 UIF Declarations Bank Reconciliation Microsoft Excel

Finance & Administration Manager

Bhubezi Tracing

May 2014 - Jan 2015 (8 months)

Handled client and debtor queries, resolving disputes and complaints and maintaining organized monthly financial records. Reconciled Cybertrac payments to finance invoices, managed payroll and weekly tracer commissions, processed monthly expense payments, and maintained accurate Excel-based reconciliations.

Financial Reconciliations Expense Management Accounts Administration Document Control

Area Operations Manager

Kauai

Jul 2011 - May 2014 (2 years 10 months)

Supervised daily operations across multiple branches, including staff scheduling, wages, recruitment, training, and disciplinary procedures. Led stock control and supplier liaison, ensured store standards, coordinated marketing initiatives, and supported opening/closing across locations.

Branch Operations Staff Supervision Stock Control Customer service management Marketing Coordination Disciplinary

Jade Garden Manager

Jade Garden

Jan 2011 - Jun 2011 (5 months)

Supervised and trained staff, managing rosters and wages while ensuring smooth daily takeaway operations. Controlled stock and purchasing and performed financial reconciliations to maintain service and operational standards.

Team Supervision Training Development Stock Control Purchasing Financial Reconciliations Customer Service Takeaway Operations

Office Manager (Tracing)

Griffon Tracing

Jan 2010 - Dec 2010 (11 months)

Managed office operations for a tracing company by assigning workloads, reviewing performance, training staff, and resolving debtor queries. Processed invoices, maintained operational reports, negotiated/handled client contract outcomes, and tracked trace pack results in computerized systems.

Office Administration Invoice Processing Contract Administration Staff Training Data Management

Apprentice Hairdresser

Kim Jones Hairdressing

Feb 2008 - Dec 2009 (1 year 10 months)

Supported salon reception and appointment scheduling while assisting senior stylists with hair services. Helped with stock control, financial reconciliation, and salon opening/closing to maintain an organized, customer-focused environment.

Reception & Scheduling Customer Service Stock Control Basic Hair Service Support Financial Reconciliations Salon Operations Support

Education

Degrees, certifications, and relevant coursework

Institute of Certified Bookkeepers (ICB)

Computerised Bookkeeping, Computerised Bookkeeping

2026 -

In progress with ICB Computerised Bookkeeping, currently completing (mid-April 2026).

Institute of Certified Bookkeepers (ICB)

Business Literacy, Business Literacy

2026 -

In progress with ICB Business Literacy, currently completing (mid-April 2026).

Institute of Certified Bookkeepers (ICB)

Payroll & Monthly SARS Returns, Payroll & SARS Returns

2026 -

Grade: Passed with Distinction

Completed the ICB Payroll & Monthly SARS Returns program and passed with distinction.

Contact TEFL

TEFL, Teaching English as a Foreign Language (TEFL)

2018 -

Grade: Passed with Distinction

Completed a TEFL (Teaching English as a Foreign Language) qualification in 2018.

East London Management Institute (ELMI)

Matric (Cambridge International), Cambridge International Matric

2014 -

Completed a Cambridge International Matric qualification with subjects including Economics, English First Language, Afrikaans First Language, and Commercial topics (as listed).