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Nicole Badrudeen

@nicolebadrudeen

Remote Loan Specialist Team Lead driving loan compliance, risk assessment, and financial analysis in high-volume teams.

United States
Message

What I'm looking for

I’m looking to lead loan compliance and risk review work in a remote, high-volume environment—improving processes, mentoring teams, and delivering defensible eligibility decisions using clear policy interpretation and strong financial analysis.

I’m a Remote Loan Specialist Team Lead specializing in loan compliance, risk assessment, and financial analysis in fully remote, high-volume environments. I independently evaluate complex borrower documentation, identify systemic risk issues, and make defensible eligibility determinations.

In my current role with the COVID EIDL Servicing Center, I uncovered approximately $42M in impacted loans by finding a systemic compliance gap and elevating findings to leadership. I also created “Understanding Tax Documents,” a training resource adopted by loan specialists to improve consistency in tax return analysis and compliance decisions.

I lead distributed teams and act as a primary escalation point between loan specialists, lenders, and leadership to resolve complex compliance issues. Previously, as a Loan Specialist Team Lead in the Office of Disaster Assistance, I managed 13 loan officers, held delegated authority to approve up to $35M in business loans daily, and improved processing speed by 15% through a centralized FAQ and buddy system.

Experience

Work history, roles, and key accomplishments

UA
Current

Loan Specialist Team Lead

U.S. Small Business Administration

Jan 2022 - Present (4 years 5 months)

Identified a systemic compliance gap impacting loan approvals, uncovering approximately $42M in affected loans and elevating findings to leadership. Led 6,200+ high-volume eligibility and compliance reviews, and created a “Understanding Tax Documents” training resource to improve tax return analysis and consistency in determinations.

OA

Loan Specialist Team Lead

Office of Disaster Assistance

Jan 2021 - Jan 2022 (1 year)

Managed 13 loan officers performing daily financial and eligibility reviews and held delegated authority to approve up to $35M in business loans per day. Performed cash flow and credit analysis using IRS transcripts and implemented a centralized FAQ and buddy system to reduce processing time by 15%.

NE

Founder / Author

Nicole Deen Enterprises

Jan 2017 - Jan 2020 (3 years)

Authored “The Gorgeous Skin Handbook” and built a holistic skincare brand while designing automated marketing funnels to increase sales and consulting revenue. Collaborated with publications and wellness organizations to expand brand visibility.

Education

Degrees, certifications, and relevant coursework

Queensborough Community College logoQC

Queensborough Community College

Coursework toward Liberal Arts degree, Liberal Arts

2013 - 2015

Completed coursework toward a Liberal Arts degree from 2013 to 2015.

York College logoYC

York College

Certified Medical Assistant, Medical Assisting

Completed certification as a Medical Assistant in 2008.

Tech stack

Software and tools used professionally

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