Open to opportunities

Nick Yingling

@nickyingling

Message

I help individuals, teams, and companies figure out ways to improve and deliver cost savings.

United States

Message

What I'm looking for

I seek roles where I can lead scalable Agile transformations, coach teams and executives, design impactful trainings, and deliver measurable delivery and cost improvements.

I am a Senior Agile Coach and SAFe Program Consultant with a proven record of accelerating delivery, reducing waste, and enabling self-sufficient teams. I have coached large-scale transformations across industries, producing measurable outcomes such as 35% faster delivery and over $3M in annual savings.

I design and deliver new operational models and governance, manage a team of 7 directs, and partner with executive leadership to align ways of working to strategic goals. Currently working with product management for AI/ML teams across the U.S., Europe, and Latin America.

My approach blends Scrum, Kanban, LeSS, and SAFe with a human-centered focus on adoption and ROI—creating sustainable practices, mentoring Product Owners and Scrum Masters, and building lasting organizational capability.

Experience

Work history, roles, and key accomplishments

Current

Agile Coach

Current

PPG

Apr 2024 - Present (1 year 11 months)

Coached 4 Agile Release Trains across 30+ teams and trained 150+ employees, improving delivery speed by 35% and aligning teams to enterprise goals through workshops and executive coaching.

SAFe Agile Coaching Scrum Kanban Stakeholder Engagement

Agile Coach

Duke Energy

May 2020 - Jan 2024 (3 years 8 months)

Coached development teams in Enhanced Customer Solutions, led AWS migration processing 2TB/day, and mentored leadership to realize $3M annual savings while improving delivery predictability.

Agile Coaching AWS NoSQL Data Migration Scrum Kanban

Agile Coach

OpenArc, LLC.

May 2019 - Feb 2020 (9 months)

Provided agile coaching and consulting for clients including PPG Paints and Duquesne Light, facilitating design sprints and coaching teams to improve delivery and product prototyping.

Agile Coaching Scrum Kanban Design Sprints Rapid Prototyping Coaching For Scale

Senior Scrum Master

Skyword

Aug 2018 - Feb 2019 (6 months)

Served as Scrum Master for two cross-functional teams delivering content marketing software, improving team practices, velocity forecasting, and cross-team collaboration for enterprise clients.

Scrum Master Kanban Facilitation Story Mapping Agile Metrics Cross Functional Team Leadership

Scrum Master

PNC

Nov 2017 - Aug 2018 (9 months)

Coached teams delivering the PNC.com experience and mobile apps, facilitating ceremonies and improving delivery for platforms serving 8.6M unique visitors and high-volume account applications.

Scrum Kanban Agile Coaching Metrics

Product Manager

Acrobatiq

May 2017 - Nov 2017 (6 months)

Drove product vision and execution for the Acrobatiq learning platform and Smart Authoring tools, managing requirements, releases, and cross-organizational alignment to accelerate time-to-market.

Product Management Roadmapping Jira Cross Functional Collaboration Release Management UX collaboration

IT Manager

Penn State University

Mar 2011 - May 2017 (6 years 2 months)

Led LMS functional testing and a team of 25 IT Service Desk professionals for university-wide LMS transitions, managing test plans, issue tracking, and operational training for 100,000+ users.

LMS administration Functional Testing Jira Test Planning Team Leadership Change Management

Learning & Development Specialist

Alcoa

Sep 2010 - Mar 2011 (6 months)

Owned the AlcoaLearn LMS for 52,000+ employees, managing upgrades, support, content development, and vendor relationships to maintain global learning operations.

LMS administration Content Development Vendor Management Training Delivery

LMS Administrator

RRI Energy, Inc.

Dec 2009 - Jun 2010 (6 months)

Maintained LMS integrity and supported 1,800+ end users, creating SCORM content and providing technical guidance to administrators and stakeholders.

LMS administration SCORM Content Packaging Technical Support & QA

Korean Linguist

United States Air Force

Aug 1999 - Sep 2003 (4 years 1 month)

Translated and analyzed 150+ intelligence objects daily as a cryptologic linguist, providing actionable insights and receiving specialized language and technical training.

Korean Language Translation Analysis Intelligence Support Training Facilitation

Education

Degrees, certifications, and relevant coursework

Penn State University

Master's Degree, Organization Development and Change

2014 - 2016

Completed a Master's program focused on organization development and change with practical applications to Agile transformations and organizational coaching.