Ngozi Orji

I’m a creative, detail-oriented Social Media Manager and Virtual Assistant with hands-on experience supporting brands online and keeping operations running smoothly. I manage social media pages, create engaging content, and handle customer interactions with professionalism.

In my freelance contract roles (2024–present), I create content for Instagram, TikTok, and Facebook using Canva and CapCut. I plan and manage content calendars, write captions and basic scripts aligned with brand voice, engage with audiences through comments and DMs, and research trends to improve reach.

I also bring customer-focused support from remote work (2023–2024), responding to inquiries via WhatsApp, Instagram DM, and email. I handle complaints professionally, assist with order follow-ups, provide service explanations, and maintain accurate interaction records.

As a Virtual Assistant (2023–present), I manage emails, scheduling, and calendar organization, handle data entry and document preparation, and support online research and content organization. I’m highly organized, tech-savvy, and passionate about helping brands grow their online presence while staying efficient.