Ngozi Orji
@ngoziorji
I’m a Social Media Manager and Virtual Assistant who creates engaging content and delivers reliable customer and admin support.
What I'm looking for
I’m a creative, detail-oriented Social Media Manager and Virtual Assistant with hands-on experience supporting brands online and keeping operations running smoothly. I manage social media pages, create engaging content, and handle customer interactions with professionalism.
In my freelance contract roles (2024–present), I create content for Instagram, TikTok, and Facebook using Canva and CapCut. I plan and manage content calendars, write captions and basic scripts aligned with brand voice, engage with audiences through comments and DMs, and research trends to improve reach.
I also bring customer-focused support from remote work (2023–2024), responding to inquiries via WhatsApp, Instagram DM, and email. I handle complaints professionally, assist with order follow-ups, provide service explanations, and maintain accurate interaction records.
As a Virtual Assistant (2023–present), I manage emails, scheduling, and calendar organization, handle data entry and document preparation, and support online research and content organization. I’m highly organized, tech-savvy, and passionate about helping brands grow their online presence while staying efficient.
Experience
Work history, roles, and key accomplishments
Social Media Manager
Freelance
Jan 2024 - Present (2 years 5 months)
Created engaging Instagram, TikTok, and Facebook content using Canva and CapCut, aligning captions and scripts with brand voice. Planned content calendars, engaged audiences via comments and DMs, and optimized posting based on basic performance metrics.
Virtual Assistant
Freelance
Jan 2023 - Present (3 years 5 months)
Provided administrative support by managing emails, scheduling, and calendar organization to keep daily operations efficient. Completed data entry and document preparation, and supported online research and content organization for streamlined workflows.
Customer Representative
Freelance
Jan 2023 - Jan 2024 (1 year)
Handled customer inquiries and support through WhatsApp, Instagram DM, and email, resolving issues professionally and promptly. Managed order follow-ups, explained services, and maintained accurate records of customer interactions.
Education
Degrees, certifications, and relevant coursework
Ngozi hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Availability
Location
Authorized to work in
Job categories
Interested in hiring Ngozi?
You can contact Ngozi and 90k+ other talented remote workers on Himalayas.
Message NgoziFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
