ngigi wambuguNW
Open to opportunities

ngigi wambugu

@ngigiwambugu

Customer-focused professional with expertise in financial oversight and client support.

Kenya

What I'm looking for

Seeking a challenging role in a fast-paced environment where I can leverage my strong communication and organizational skills to contribute to operational efficiency and customer satisfaction.

I am a highly motivated and customer-focused individual with a strong background in financial oversight and administrative support. My professional journey includes roles such as Finance Assistant at Prairie Builders Group, where I managed QuickBooks accounts and generated financial reports, and Administrative Support Specialist at United Foods, where I provided virtual assistance and coordinated logistics. I also served as a Virtual Assistant to the CEO at The Cottage Hospital, resolving issues and documenting managerial interactions.

Earlier in my career, I worked as a Customer Support Representative at The Cottage Hospital, engaging with customers to address inquiries and manage appointments. I am proficient in a range of skills, including QuickBooks, Microsoft Office Suite, and insurance coordination. My experience also includes remote work, handling confidential information, and managing social media accounts.

I hold a Bachelor of Business Administration from the University of Nairobi and certifications in Project Management Professional and QuickBooks Online. I am committed to leveraging my strong communication and organizational abilities to contribute to the success of an organization in a fast-paced environment.

Experience

Work history, roles, and key accomplishments

PG

Finance Assistant

Prairie Builders Group

May 2023 - Jan 2024 (8 months)

Managed QuickBooks accounts for accurate income and expense tracking. Collaborated with clients and tax professionals for timely tax filings. Generated financial reports and identified cost-saving opportunities.

UF

Administrative Support Specialist

United Foods

Dec 2021 - Dec 2022 (1 year)

Provided virtual assistance including calendar management and expense oversight. Coordinated relationships with service providers and managed logistics for client attendance at events.

TH

Virtual Assistant to the CEO

The Cottage Hospital

Jan 2020 - Aug 2021 (1 year 7 months)

Resolved CEO issues and maintained a comprehensive understanding of managerial services. Documented interactions and scheduled appointments for the CEO.

TH

Customer Support Representative

The Cottage Hospital

Jun 2017 - Jan 2020 (2 years 7 months)

Engaged with customers to address inquiries regarding hospital services. Scheduled appointments and assisted clients with insurance-related inquiries.

Education

Degrees, certifications, and relevant coursework

University of Nairobi logoUN

University of Nairobi

Bachelor of Business Administration, Business Administration

2013 - 2016

Tech stack

Software and tools used professionally

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ngigi wambugu - Finance Assistant - Prairie Builders Group | Himalayas