ngigi wambugu
@ngigiwambugu
Customer-focused professional with expertise in financial oversight and client support.
What I'm looking for
I am a highly motivated and customer-focused individual with a strong background in financial oversight and administrative support. My professional journey includes roles such as Finance Assistant at Prairie Builders Group, where I managed QuickBooks accounts and generated financial reports, and Administrative Support Specialist at United Foods, where I provided virtual assistance and coordinated logistics. I also served as a Virtual Assistant to the CEO at The Cottage Hospital, resolving issues and documenting managerial interactions.
Earlier in my career, I worked as a Customer Support Representative at The Cottage Hospital, engaging with customers to address inquiries and manage appointments. I am proficient in a range of skills, including QuickBooks, Microsoft Office Suite, and insurance coordination. My experience also includes remote work, handling confidential information, and managing social media accounts.
I hold a Bachelor of Business Administration from the University of Nairobi and certifications in Project Management Professional and QuickBooks Online. I am committed to leveraging my strong communication and organizational abilities to contribute to the success of an organization in a fast-paced environment.
Experience
Work history, roles, and key accomplishments
Finance Assistant
Prairie Builders Group
May 2023 - Jan 2024 (8 months)
Managed QuickBooks accounts for accurate income and expense tracking. Collaborated with clients and tax professionals for timely tax filings. Generated financial reports and identified cost-saving opportunities.
Administrative Support Specialist
United Foods
Dec 2021 - Dec 2022 (1 year)
Provided virtual assistance including calendar management and expense oversight. Coordinated relationships with service providers and managed logistics for client attendance at events.
Virtual Assistant to the CEO
The Cottage Hospital
Jan 2020 - Aug 2021 (1 year 7 months)
Resolved CEO issues and maintained a comprehensive understanding of managerial services. Documented interactions and scheduled appointments for the CEO.
Customer Support Representative
The Cottage Hospital
Jun 2017 - Jan 2020 (2 years 7 months)
Engaged with customers to address inquiries regarding hospital services. Scheduled appointments and assisted clients with insurance-related inquiries.
Education
Degrees, certifications, and relevant coursework
University of Nairobi
Bachelor of Business Administration, Business Administration
2013 - 2016
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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