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Nessy Akinyi

@nessyakinyi

Retail and M-Pesa assistant at a family retail business who moved sales and stock records to Google Sheets.

At Family Retail Business, I served customers, processed retail sales and M-Pesa transactions, and helped check daily balances. I moved the shop’s records from a notebook to Google Sheets, tracking sales, stock, expenses, and outstanding balances with basic formulas.

During a university break, I resold sandals and slides door-to-door and at a local market, adjusting my approach to when and where buyers were available. I’m currently building my AI automation skills through Make Academy.

Experience

Work history, roles, and key accomplishments

Retail and M-Pesa Assistant

Family Retail Business

Jan 2021 - Aug 2025 (4 years 7 months)

Served customers and processed retail sales and M-Pesa deposits and withdrawals. Handled cash and M-Pesa float, received stock, and moved records to Google Sheets for better tracking.

Customer Service Cash Handling M Pesa Stock Management Google Sheets Data Entry Formulas

Independent Footwear Reseller

Self Employed

Bought and sold sandals and slides, selling door-to-door and at a local market. Gathered customer feedback to adjust sales approach.

Direct Selling Pricing Customer Feedback Market Research

Peer Learning Support

Secondary School

Explained accounting, business and mathematics topics to classmates individually and in small groups.

Tutoring Accounting Business Mathematics

Freelance Academic Writer

Accra Academic Writing

Researched and wrote essays to client specifications and submitted completed assignments.

Research Writing Client Specifications

Education

Degrees, certifications, and relevant coursework

University of Nairobi

Bachelor of Project Planning and Management, Project Planning and Management

2025 -

Currently in second year of Bachelor of Project Planning and Management, expected to graduate in 2029. Completed units include Accounting 1, Statistics 1 and Procurement.