Open to opportunities

Nesrin Kassouaa

@nesrinkassouaa

Message

Experienced senior Arabic copywriter with a passion for impactful storytelling.

Syrian Arab Republic

Message

What I'm looking for

I seek a dynamic role that fosters creativity and collaboration, with opportunities for growth.

I am a professional copywriter with over 9 years of experience specializing in corporate and commercial copywriting. My expertise lies in crafting compelling and innovative copy for various platforms, including press releases, social media, website content, and advertising materials. I have a proven track record of enhancing website traffic, boosting social media engagement, and driving sales through effective copywriting and collaboration with cross-functional teams.

Currently, I work as a Freelance Senior Arabic Copywriter and Translator for Namshi in Dubai, where I have successfully authored and optimized Arabic newsletters and promotional banners, achieving significant increases in customer engagement rates. My ability to conduct extensive market research and develop engaging content strategies has resulted in notable improvements in brand awareness and customer satisfaction. I am passionate about delivering high-quality content that resonates with audiences and drives results.

Experience

Work history, roles, and key accomplishments

Current

Freelance Senior Arabic Copywriter

Current

Namshi

Jan 2022 - Present (3 years 5 months)

As a Freelance Senior Arabic Copywriter, I authored and optimized Arabic newsletters and promotional banners, leading to increased customer engagement and sales. I developed content strategies for multiple clients, focusing on SEO-driven blog posts and social media campaigns, while also managing automated workflows to enhance campaign execution.

Copywriting SEO Content Strategy Market Research Email Marketing CRM Platforms Translation Social Media Campaign Management

Arabic Copywriter & Translator

Namshi

Jan 2016 - Jan 2017 (1 year)

In this role, I provided concise and engaging content for the company's website and translated various text projects from English to Arabic. I collaborated with teams to develop creative campaign concepts and ensured accurate translations of promotional materials.

Copywriting Translation Content Development Team Collaboration Digital Marketing Campaigns Content Customer Engagement Market Analysis Creative Direction

Cosmetic Sales Associate

Green Di Ramak

Nov 2006 - Dec 2010 (4 years 1 month)

As a Cosmetic Sales Associate, I recommended products based on customer needs and achieved high levels of customer service to meet sales goals. I demonstrated products and maintained client information for future purchases.

Customer Service Sales Strategies Product Demonstrations Client Relationship Management Market Trends Communication Skills Team Collaboration Sales Reporting

Customer Service Representative

Syriatel

Jan 2005 - Jan 2006 (1 year)

In my role as a Customer Service Representative, I supported sales and marketing operations, resolved customer complaints, and collaborated with team members to enhance service training programs. I maintained accurate customer records and documented interactions in the CRM system.

Customer Service CRM Systems Team Collaboration Training Development Communication Skills Sales Support

Sales Executive

Avon Beauty Center

Jan 2001 - Jan 2003 (1 year 11 months)

As a Sales Executive, I set sales targets, led a team of associates, and monitored sales performance. I built relationships with key clients and conducted market research to inform strategies, generating sales reports for senior management.