At Capgemini, I developed and maintained internal web applications using Java, SQL, HTML, and CSS. I also retrieved and validated application data, investigated discrepancies, and supported troubleshooting.
I reviewed application usage and utilization data and reports to support business and client requirements. I worked with internal teams and banking clients to clarify requirements, explain application functionality, and resolve issues.
At Amazon, I investigated customer and account issues and provided accurate resolutions in line with established procedures. I hold the Google Data Analytics Professional Certificate and have hands-on knowledge of SQL and Excel, with developing skills in Python and Power BI.
