Nelson Alberto Gantiva Parra

Led daily operations, ensuring exceptional customer experience and achieving sales goals. Supervised team development, managed inventory, and communicated effectively with administrative leadership.

Developed annual budgets, allocated resources, and managed processes to achieve results. Led human resources, including hiring, interviews, and payroll contributions.

Inspected and valued vehicle claims for light, medium, and heavy vehicles nationwide. Evaluated losses, determined circumstances, prepared reports, and monitored repair processes.

Managed repair processes for light vehicles, including scheduling, tracking, and assigning vehicles. Created work orders, controlled quality, and handled payroll and personnel administration.

Administered automotive diagnostic center and heavy vehicle repair shop. Controlled costs for insured heavy vehicle claims, analyzed parts quotes, and developed commercial agreements with insurance companies.

Scheduled, tracked, and assigned vehicles to workshop staff. Created work orders, managed parts requests, controlled quality, and handled payroll and personnel administration.

Quoted damaged vehicles, monitored repair stages, inspected vehicles, and provided customer service.

Created commercial agreements in a pedagogical showcase and provided customer service.

Assisted in the design and assembly of a crude oil EPF as part of a degree project.

Completed training as workshop manager.

Completed training in quality management system.

Completed training as auditor of the quality management system.

Completed training in paint correction and ceramic application.

Earned a degree in Mechanical Engineering from Universidad de América.

Completed a diploma in workshop management from theory to practice.

Completed 9 levels of English language courses.

Completed training in homogenization of experts.

Completed training in updating of experts I.

Completed training in performance in the painting area.

Completed training in vehicle armoring.

Completed training in vehicle inspection.