Nelly Harris
@nellyharris
Detail-oriented professional with experience in customer service and administration.
What I'm looking for
My name is ShanelleAmanda Harris, and I am a dedicated professional with a strong background in customer service and office administration. Over the past several years, I have honed my skills in data entry and customer support, ensuring that customer information is accurately maintained and queries are promptly addressed. My experience at KM2 Solutions has equipped me with the ability to manage time effectively while working in a fast-paced environment.
In addition to my customer service experience, I have a creative side as a Baking Assistant at SugarCoating Barbados, where I assisted in the preparation of cakes and pastries. This role has taught me the importance of teamwork and attention to detail, which I carry into all my professional endeavors. I am eager to continue my career in a stimulating environment that values hard work and innovation.
Experience
Work history, roles, and key accomplishments
Data Entry/ Customer Service Operator
KM2 Solutions
Jun 2018 - Aug 2022 (4 years 2 months)
Responsible for maintaining and updating customer information, while addressing all customer queries efficiently.
Baking Assistant
SugarCoating Barbados
Sep 2011 - May 2018 (6 years 8 months)
Assisted in the preparation and baking of cakes and pastries, ensuring quality and presentation standards were met.
Education
Degrees, certifications, and relevant coursework
Samuel Jackman Prescod Polytechnic
Diploma in Office Administration, Office Administration
2010 - 2011
Completed a Diploma in Office Administration, enhancing skills in office management and administration.
Samuel Jackman Prescod Polytechnic
Certificate in Office Administration, Office Administration
2009 - 2010
Earned a Certificate in Office Administration, focusing on administrative skills and office management.
UWI Open Campus
Certificate in General Studies, Administration
2008 - 2009
Studied English Language and Principles of Administration, obtaining CXC General grades.
Parkinson Secondary School
Secondary School Certificate, General Studies
2003 - 2008
Completed secondary education with a focus on Mathematics and History, achieving CXC General grades.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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