Nekisha Charles

Educate users and business teams on IAM policies and RBAC, increasing compliance adherence by 20% across business units. Manage the IAM access lifecycle, run access reviews, and reduce unauthorized access incidents by 15% through monitoring and governance documentation.

Designed and implemented enterprise IAM solutions with SailPoint IIQ, automating user provisioning and enforcing RBAC to reduce manual access requests by 30%. Executed CyberArk PAM (vaulting, session monitoring, credential rotation, JIT access) and conducted access reviews to reduce access violations by 25% while improving certificate lifecycle operations.

Integrated Ping Identity with Azure AD and enterprise applications to enable SSO and identity federation, improving authentication efficiency. Conducted Salesforce security audits and implemented remediation actions that improved system security by 20% while coordinating IAM workflows using ServiceNow and Jira.

Designed DLP and security monitoring policies using Symantec, Proofpoint, Microsoft Defender, and Qualys, reducing enterprise risk exposure. Investigated security alerts and improved incident response efficiency by 25%, while performing CyberArk PAM operations and monitoring privileged sessions to prevent unauthorized access.

Managed user provisioning, deprovisioning, and access control using Okta, Active Directory, and LDAP to support secure identity lifecycle management. Automated access workflows and password management via ServiceNow, improving operational efficiency by 20%, and built secure Salesforce workflows and approvals for controlled access.

Centralized IAM governance across 100+ applications using Hitachi ID, strengthening access control and compliance. Implemented privileged account management with CyberArk and enhanced user activity visibility using LogRhythm and Symantec while developing standardized IAM policies and procedures.

Secured privileged accounts and SSH keys to reduce vulnerability exposure, performing gap analysis to align security architecture with enterprise standards. Conducted RBAC recertifications using SailPoint IdentityNow to improve compliance.

Administered RSA MFA for VPN and endpoints, improving access security, and resolved user access issues to strengthen authentication workflows. Configured RSA systems and managed token lifecycle operations.

Performed vulnerability assessments and access control evaluations using SailPoint IAM tools to strengthen enterprise security posture and ensure adherence to internal security policies. Enforced security policies, monitored access violations, and investigated security exceptions to improve compliance tracking.

Managed user access recertification processes using Aveksa IAM tools to ensure accurate access validation and maintain compliance with regulatory and internal audit requirements. Supported SSO and Active Directory integrations to improve authentication efficiency and identity governance controls.

Maintained system uptime and operational continuity by monitoring applications and resolving system issues to minimize downtime. Managed user access controls, recertification processes, and system permissions to support secure access governance and compliance.

Earned a Bachelor of Science in Computer Information Systems.

Earned an Associate of Science in Computer Information Systems.

Earned a Master of Science in Information Technology with a focus on Internet Security.