neha arora

Senior Technical Project Manager at Convatec.

Technical Project Manager at Convatec.

Filling a constantly hungry belly, maintaining what was once a neat and tidy home, cleaning and washing, managing an ever-expanding social calendar of baby groups, playdates and waste removal services.

Worked with the Google Technical Services team on business process automation for Customer Support workflows across major Google products. Worked on machine learning optimisation of 7 business processes across various customer support teams.

KEY CONTRIBUTIONS:
• Facilitated requirement elicitation sessions with stakeholders, drove alignment on technical scope, resourcing and project delivery plan

AIThinkers, a service based startup, was actively developing three products (modugo.com and aeropartsnow.com) in e-commerce space during this time for different clients based in the United States.

KEY CONTRIBUTIONS:
• Led the projects by navigating through ambiguous requirements and defining product requirements in close proximity with client PMs and in-house UX team.
• Instilled the culture of

Individual contributor in the test engineering team for www.flock.com, an enterprise messaging solution.

KEY CONTRIBUTIONS:
• Owned the test suite for platform applications on Flock. Responsible for sign off on integrations apps which included GitHub, JIRA, Zapier, Salesforce. Supported product quality for 50k+ enterprise customers.
• Migrated test suite management from Sheets to OnTestPad and se

At TrisLabs, we were developing an online learning platform that incorporated on-the-go virtual labs for the practical concepts in Electrical Engineering coursework, to enhance the learning experience for graduate students. As a test engineer, performed quality assurance for the desktop product used for emulating of integrated circuits.

KEY CONTRIBUTIONS:
• Owned test engineering by introducing a

Academic Administration, Curriculum Development for Training and Placement of students, Supervisor for R&D projects of CS/IT students, Active member for setting up Big Data lab.

Subjects taught : Software Project Management, Software Engineering, Operating System, Mobile Computing, Information Security & Cyber Laws, Quality management.

• Created Ontology for Cotton crop.
• Developed an agro advisory system, which is a knowledge as well as context-based Query system
• Performed Data based Mining (Regression analysis) on agricultural database of Punjab.
• Raster Data analysis and management using Land use and Land cover MODIS 250/500mm resolution data.

Worked on "Context based Flexible Query System for Farmers"

Graduated with Honors, Received Gold Medal for Academic Performance, University Topper "2010-12"

Earned a Bachelor of Engineering (B.E.) in Information Technology.