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Neeraj Sangozu

@neerajsangozu

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Dedicated analyst with expertise in fraud detection and AML investigations.

India

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What I'm looking for

I am seeking a role that challenges me and allows for professional growth while contributing to the company's success.

I am a results-driven professional with extensive experience in fraud detection and anti-money laundering (AML) investigations. My journey began at HSBC EDP Ltd, where I held various roles, including Investigator in FC Investigation Reporting and Senior Analyst in TM Operations. I have honed my skills in monitoring and analyzing money laundering risks, conducting thorough investigations, and ensuring compliance with banking regulations.

Throughout my career, I have demonstrated a strong ability to identify red flags in transactions and provide actionable recommendations. My hands-on experience with fraud detection tools and my commitment to customer satisfaction have allowed me to effectively mitigate risks and enhance operational efficiency. I thrive in challenging environments and am passionate about leveraging my expertise to contribute to organizational success.

Experience

Work history, roles, and key accomplishments

Investigator, FC Investigation Reporting

HSBC EDP Ltd

Apr 2024 - Present (1 year 3 months)

Monitored, analyzed, and evaluated money laundering risks for assigned clients, identifying red flags in transactions and conducting due diligence research. Performed end-to-end risk-based anti-money laundering investigations, documenting findings in written narratives and providing recommendations for Suspicious Transaction Reports (STR) and Suspicious Activity Reports (SAR).

AML Investigations Due Diligence Risk Assessment KYC Fraud Detection Data Analysis Compliance Financial Crime Transaction Monitoring

Senior Analyst, TM Operations

HSBC EDP Ltd

Oct 2023 - Present (1 year 9 months)

Analyzed transaction activity and KYC information, conducting due diligence research to support investigations and make recommendations for alerts. Conducted investigations of potentially fraudulent activity, performing Requests for Information (RFI) and escalating cases to investigative reporting as needed.

KYC Fraud Investigation Due Diligence AML Risk Management Compliance Reporting

Fraud Operations Officer, Payment Detection

HSBC EDP Ltd

Jun 2020 - Present (5 years 1 month)

Utilized fraud detection tools like BMM, Electronic Payment Check, Condor, and SAS to mitigate fraud on customer transactions. Handled inbound calls from customers, completing verification checks, analyzing payments held for fraud, and providing resolutions.

Fraud Detection Payment Processing Customer Service Risk Mitigation SAS Condor Electronic Payment Check Inbound

Ticketing Consultant / Customer Service Executive

Carona Selvin Travels Pvt Ltd

Nov 2016 - Present (8 years 8 months)

Managed air ticketing operations using Sabre and Amadeus platforms, handling backend sales issues, re-issues, cancellations, and date changes. Pitched and negotiated with customers, resolving escalations and managing inbound and outbound calls.

Sabre Customer Service Sales Negotiation Conflict Resolution

Education

Degrees, certifications, and relevant coursework

DRK College Of Engineering and Technology (JNTUH)

Bachelor of Technology, Electronics and Communication Engineering

Grade: 71%

Completed a Bachelor of Technology degree with a focus on Electronics and Communication Engineering. Achieved a commendable academic performance, graduating with 71%.