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Navneet Kaur

@navneetkaur9

Message

Senior product manager driving SaaS/PaaS outcomes with enterprise-grade delivery and OKR focus.

India

Message

What I'm looking for

I’m looking to own impactful SaaS/PaaS product outcomes end-to-end—leading discovery, roadmap, delivery, and OKR-aligned metrics—while partnering closely with engineering, QA, and stakeholders to scale enterprise-grade integrations.

I’m a Senior Product Manager with 10 years of experience owning complex SaaS and PaaS products end-to-end—from customer discovery and roadmap definition to zero-to-one builds, sprint execution, launches, and OKR-aligned outcome delivery.

Currently, I lead full product ownership of Haptiq’s PaaS platform—an API and services layer integrating into enterprise client systems—alongside multi-domain SaaS delivery across Healthcare, HRTech, eCommerce, Media & Sports, and Enterprise verticals.

I’m recognized for elevating delivery efficiency, derisking complex programmes, and translating ambiguous business problems into customer-centric, scalable product solutions through structured discovery, stakeholder management, and clear product documentation.

In my recent work, I defined and tracked OKR-aligned KPIs and implemented continuous improvements that raised on-time delivery by 25% and reduced sprint carryover by 30%, while maintaining <5% scope deviation against quarterly OKRs.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Delivery Manager

Current

Haptiq

Apr 2023 - Present (3 years 4 months)

Owns end-to-end product strategy and delivery for Haptiq’s PaaS platform (API and services layer) integrating into enterprise client systems across multiple verticals. Leads enterprise SaaS programme execution, OKR-aligned outcomes, enterprise integration lifecycle, and product documentation.

Product Manager

Tech RBM

Dec 2022 - Mar 2023 (3 months)

Owned full product lifecycle for a REMS compliance platform and a Carbon Accounting SaaS, including zero-to-MVP delivery and regulatory alignment. Authored product requirements and led planning and execution ceremonies.

Product Lifecycle Management Customer Discovery PRD文档撰写 User Stories PI Planning Backlog Grooming Sprint Ceremonies

Senior Business Analyst

Photon Infotech

Oct 2021 - Dec 2022 (1 year 2 months)

Delivered enterprise digital platform features for a US healthcare provider, focusing on complex API integrations and multi-team delivery. Translated clinical and regulatory requirements into functional specifications and sprint-ready user stories.

Business Analysis Functional Specifications API Requirements Stakeholder Management Integration Design

Business Analyst

Concern Pharma

Jan 2020 - Jun 2021 (1 year 5 months)

Owned operational analytics, KPI management, and product planning for pharmaceutical supply chain systems. Led demand forecasting, KPI dashboard design, and resource planning with data validation and SOP documentation.

Product Planning Demand Forecasting KPI Design Resource Planning Data Validation

Senior Implementation Expert

Hitachi Systems Microclinic

Sep 2015 - Oct 2019 (4 years 1 month)

Led enterprise HMIS implementation across 10+ government hospitals, including UAT, regression testing, end-user training, and change management. Managed go-live activities and handled MIS reporting, change requests, and data quality audits.

HMIS UAT Regression Testing User Training Change Management Go Live Support MIS Reporting Data Auditing

Assistant Officer

Fortis Healthcare

Apr 2014 - Sep 2015 (1 year 5 months)

Managed communication, marketing campaigns, patient engagement, market research, and promotional strategy execution for Fortis Healthcare. Supported business execution through stakeholder-facing campaign activities.

Marketing Campaigns Patient Engagement Market Research Marketing Campaign Execution