At Cognizant, I build autonomous AI agents for ServiceNow ticket resolution, reducing ticket turnaround time by 40%, and automate patch-management workflows that cut manual operational effort by 60%.
I've designed RAG pipelines, Agent-to-Agent communication frameworks, and MCP-integrated automation tools using Python, LangChain, LangGraph, Azure OpenAI, ChromaDB, and Qdrant. I also built an HR policy Q&A assistant with semantic search and sub-second responses.
