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NAVEEN RAJ R SNS
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NAVEEN RAJ R S

@naveenrajrs

I build enterprise Generative AI agents and RAG systems that automate complex operational workflows.

India
Message

At Cognizant, I build autonomous AI agents for ServiceNow ticket resolution, reducing ticket turnaround time by 40%, and automate patch-management workflows that cut manual operational effort by 60%.

I've designed RAG pipelines, Agent-to-Agent communication frameworks, and MCP-integrated automation tools using Python, LangChain, LangGraph, Azure OpenAI, ChromaDB, and Qdrant. I also built an HR policy Q&A assistant with semantic search and sub-second responses.

Experience

Work history, roles, and key accomplishments

Cognizant Technology Solutions logoCS

Artificial Intelligence and Machine Learning Consultant

Architected and deployed autonomous AI agents for ServiceNow ticket resolution using Python, LangChain, and Azure LLMs, reducing ticket turnaround by 40%. Engineered RAG pipelines with ChromaDB and automated patch management workflows, cutting manual effort by 60%.

Education

Degrees, certifications, and relevant coursework

Vidyavardhaka College of Engineering logoVE

Vidyavardhaka College of Engineering

Bachelor of Technology, Mechanical Engineering

2018 - 2022

Pursued a Bachelor of Technology in Mechanical Engineering, graduating in 2022.

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