At CentrepointSoftTechPvt Ltd, I developed machine learning, deep learning, NLP, and Generative AI solutions for banking and retail. My predictive analytics and recommendation systems contributed to an 18% reduction in customer churn and a 22% increase in cross-selling opportunities.
I built NLP and Generative AI applications using BERT, DistilBERT, Hugging Face Transformers, and RAG pipelines with FAISS and Pinecone. I also deployed models with Flask and AWS EC2, and used MLflow for experiment tracking and model versioning.
At MphasisPvtLtd, I evaluated LLM-generated code and text for correctness, reasoning quality, and consistency, supporting model improvement through annotation and response validation. Most recently, at Russell TobinPvt Ltd (Amazon- Contract), I contributed backend features to the GB Experts Gym Pilot using TypeScript, GraphQL, Node.js, and SQLite.
