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Naveen Kalali

@naveenkalali

Accounts Receivable Analyst in U.S. healthcare RCM who investigated claims, processed appeals, and pursued at-risk reimbursements.

India
Message

At Sutherland Global Services, I processed and investigated U.S. healthcare claims, reviewing account details and supporting documentation to identify issues affecting resolution.

I processed appeals, reconsiderations, and corrected claim submissions to recover revenue at risk of write-off. I prioritized pending cases by aging and urgency while following established processes and compliance requirements.

At CorroHealth, I analyzed outstanding accounts receivable and investigated denial, delay, and discrepancy patterns using payer portals, EOBs, and call documentation. I also released patient records for reimbursement claims.

As a Free-Will Volunteer with Isha Foundation, I supported backend operations for Gramotsavam and contributed to coordination and completion of assigned activities within defined timelines.

Experience

Work history, roles, and key accomplishments

Isha Foundation logoIF

Free-Will Volunteer — Operations

Isha Foundation

Jul 2025 - Apr 2026 (9 months)

Supported backend operations for Gramotsavam within a structured, time-bound volunteer program. Contributed to operational coordination and completion of assigned activities within defined timelines.

Sutherland Global Services logoSS

Accounts Receivable (AR) Analyst —RCM

Dec 2024 - Jun 2025 (6 months)

Processed and investigated U.S. healthcare claims in an SLA-driven environment, reviewing account-level details to identify issues affecting claim resolution. Collaborated with U.S.-based stakeholders to clarify claim issues and processed appeals, reconsiderations, and corrected claim submissions to recover revenue.

Education

Degrees, certifications, and relevant coursework

JC

Joginpally B.R. Engineering College

Bachelor of Technology, Electrical & Electronics Engineering

Grade: CGPA: 6.3

Completed a Bachelor of Technology in Electrical & Electronics Engineering with a CGPA of 6.3.

Tech stack

Software and tools used professionally

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